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Old 06-26-2010, 05:29 AM
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Default Corsair H50 Leaked?

Heya guys today my corsair h50 leaked out it was bought last september last year so its good it's still covered with the warranty,ive dont mod it or something but it just got leaked out.could i get this rma? but the problem is am from philippines how come i can make it rma maybe it will cause too much if i ship it?
by the way i already sent a message to tech support and the support number is 1540294

Thank You.
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Old 06-26-2010, 05:33 PM
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If you've already contacted tech support this thread is not needed as that is the most efficient way to contact with them. Closing duplicate info thread.
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Old 06-26-2010, 09:00 PM
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Quote:
Originally Posted by Wired View Post
If you've already contacted tech support this thread is not needed as that is the most efficient way to contact with them. Closing duplicate info thread.
24Hours has been passed still dont got any reply.
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Old 06-26-2010, 11:22 PM
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Not surprising. If you contacted them via the ticketing system 24 hours from your last post, that means it was 6 PM CST on Friday and they were already closed for the day. They won't see it until Monday.
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Old 06-28-2010, 11:35 AM
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Advised an RMA as you did not complete the RMA request.
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Old 06-28-2010, 08:57 PM
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Originally Posted by RAM GUY View Post
Advised an RMA as you did not complete the RMA request.
Done.
Sorry.
By the way how much would be the shipping cost since i am in the philippines.
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Old 06-29-2010, 12:27 AM
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Quote:
Originally Posted by Brighter View Post
By the way how much would be the shipping cost since i am in the philippines.
dude, this is Corsair not UPS/FED-EX. how would any of us know?
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Old 06-29-2010, 11:21 AM
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I have approved your RMA and sent a message to customer service to contact you, but it may be best if you contact them and see if they can help you but most likely you will need to ship it to Taiwan. You can send them an email at RMAservice@corsairmemory.com and ask them to help you with this.
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Old 07-13-2010, 12:16 AM
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Hey i am probably going to buy a h50 cooler, and was wondering if it leaked (i know this is extreemly unlikely) is my whole computer covered by the h50's waranty. Or will just the
H50 be replaced?
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Old 07-13-2010, 12:24 AM
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http://forum.corsair.com/v3/showthread.php?t=87937

no just the H50, you must agree to the terms of the warranty before purchase.
the few cases you have read about here are handled on a case by case basis and you should never assume you will get anything replaced except the H50..
if you install an H50 in your PC you take the sole risk of a mishap, not Corsair.
P.S. all my PCs are covered under my homeowners insurance policy, you could look into that too.
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Old 07-13-2010, 01:05 PM
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I really doubt they have insurance in Philippines for their house, from what I know they are lucky to have insurance on their cars if they own one. No offense.
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Old 07-23-2010, 02:49 AM
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I dont know why its taking too long,i've reply the customer support of corsair last July 15, and until know i dont have any reply , my concern is taking too long it's been a month now , please kindly rereview the case number #1540294. Thank You
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Old 07-23-2010, 11:38 AM
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When you shipped it they should have gave you a tracking number do you have that tracking number?
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Old 07-23-2010, 12:03 PM
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Quote:
Originally Posted by RAM GUY View Post
When you shipped it they should have gave you a tracking number do you have that tracking number?
i didnt shipped it yet, but i need some verifications and questions before i ship it, but until now theres even no single reply.
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Old 07-23-2010, 12:24 PM
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I just sent the information to you by email if you have any questions please reply to all in that email.
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