Tasche Posted September 5, 2012 Share Posted September 5, 2012 Hello~ I am posting this thread for case #4969044 where i have been passed off to Customer service and awaiting reply. Last I heard from any representative was the 08/22. My problem is that the Fan controller on my 600T has shorted/burned out. Visible browning and singeing of the white fan input connectors on the PCB but no visible damage to the dial switch. In theory it works, but 2 of the inputs are actually dead with the other 2 stuck on full speed regardless of the dial setting. The controller was only powering the stock fans in the case which includes the 2x 200mm fans and the 1 120mm in the back. Running a HX750 if that helps. I love Corsair, i love my 600T but i cant really continue working with only the 600T chassis as you needed to take apart the ABS panels to access the IO Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 6, 2012 Corsair Employee Share Posted September 6, 2012 I am sorry it has taken some time but the part you needed was out of stock, but I have sent a message to our Parts department and ask ed them to see what they can do to help you get this part ASAP. Link to comment Share on other sites More sharing options...
Tasche Posted September 6, 2012 Author Share Posted September 6, 2012 Thanks ram guy. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 7, 2012 Corsair Employee Share Posted September 7, 2012 Has our customer service contacted you? Link to comment Share on other sites More sharing options...
Tasche Posted September 7, 2012 Author Share Posted September 7, 2012 Yes, very prompt I might add. Thanks for all the help RAM GUY. Link to comment Share on other sites More sharing options...
Tasche Posted September 12, 2012 Author Share Posted September 12, 2012 Update: Problem <SOLVED> I was surprised you guys sent the entire top IO when i just needed a new fan controller module/pcb, but thank you very much. Just a curious question for RAM GUY: are most of the 600t problems related to the IO/fan controller? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 12, 2012 Corsair Employee Share Posted September 12, 2012 It is not that big of a problem less that .02% but we sell a large number of these cases. Link to comment Share on other sites More sharing options...
dacavalcante Posted September 21, 2012 Share Posted September 21, 2012 Hello, my controller slowly started to die and now is completely dead. I have a white 600T, I'm not the original buyer, but the first one to use the case, it was boxed for sometime and the original buyer told me he bought it directly from corsair usa, but I don't have any sale receipt or something from corsair. What can I do to have my fan controller replaced ? I'm from Brazil, so it's impossible to send in my case. Sorry to hijack, if needed I'll create a new thread. Thank you, Diego Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 24, 2012 Corsair Employee Share Posted September 24, 2012 Please fill out the RMA request on the left and be sure to include your address and phone number and explain that the fan controller is failing and we will send one to you. Link to comment Share on other sites More sharing options...
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