GuitarGuy Posted October 7, 2020 Share Posted October 7, 2020 Hello all, help would be greatly appreciated. I'm suddenly getting an error message with my K70 MK.2 in icue 3.33.246, Fist error - "Device is no longer detected or there was an issue with deleting the profile. Please reconnect your device and try again". did all that, same error followed by the below - Error message "There is an error detected with your device's onboard profiles. One or more profiles are corrupted or undetectable. The profiles affected will be delted from your onboard storage and will need to be resaved again". After that I went to the keyboard to save a profile, Onboard profiles are all empty, hit save to slot 1, doesnt like it, causes it to bring the first error message up again.... Any clues anyone? Link to comment Share on other sites More sharing options...
GuitarGuy Posted October 11, 2020 Author Share Posted October 11, 2020 Bump, really not having much fun over here :( Link to comment Share on other sites More sharing options...
c-attack Posted October 13, 2020 Share Posted October 13, 2020 That's not an error that comes up very often and it's not clear if the software is confused or if there is an actual hardware issue. I would soft reset the keyboard and see if that cleans things up. https://help.corsair.com/hc/en-us/articles/360025465031-How-to-Reset-your-keyboard Link to comment Share on other sites More sharing options...
GuitarGuy Posted October 14, 2020 Author Share Posted October 14, 2020 Thanks for the suggestion mate, will give that a go later on. Link to comment Share on other sites More sharing options...
GuitarGuy Posted October 17, 2020 Author Share Posted October 17, 2020 That seems to have worked, however i now donrt have the lighting on at all despite my profile from icue supposedly being written to the device.... the profiles are there however until icue launches ive got no key illumination at all... Link to comment Share on other sites More sharing options...
c-attack Posted October 17, 2020 Share Posted October 17, 2020 For all three? If so, try re-saving the three HW profiles back to device. How are you doing the saves? Are you using the K70P HW1-HW3 hardware profiles? Or using the "hardware lighting" tab from various software profiles? Both should work, but make sure you are in the Hardware Lighting Tab when creating the effects. Link to comment Share on other sites More sharing options...
GuitarGuy Posted October 18, 2020 Author Share Posted October 18, 2020 Cant believe i forgot to make the hardware lighting setup in the profile before saving it! thanks a lot, all is well now :) Link to comment Share on other sites More sharing options...
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