TallPaul Posted January 29, 2014 Share Posted January 29, 2014 Seeing as no one answers support tickets, or phone, and dead early generation AX860i seems to be a common issue I thought I may as well ask in the PSU forum this simple question! When returning modular PSU for RMA do you include the cable set? Apparently Corsair expect you to supplement their business costs after buying their very expensive premium power supplies (that fail) and I have to pay international shipping so don't really want to include more weight than required, but also not prepared to have any more hassle after week with no PC waiting for tickets to be answered if they expect cables included and not putting them in creates a stupid delay. Anyone tell me how it worked for your RMA cables/no cables? Link to comment Share on other sites More sharing options...
peanutz94 Posted January 29, 2014 Share Posted January 29, 2014 When returning modular PSU for RMA do you include the cable set? Yes, regardless if it's modular or not ALL cables must be included. Apparently Corsair expect you to supplement their business costs after buying their very expensive premium power supplies (that fail) and I have to pay international shipping so don't really want to include more weight than required, but also not prepared to have any more hassle after week with no PC waiting for tickets to be answered if they expect cables included and not putting them in creates a stupid delay. How old is your PSU? Link to comment Share on other sites More sharing options...
TallPaul Posted January 29, 2014 Author Share Posted January 29, 2014 Yes, regardless if it's modular or not ALL cables must be included. small detail they should consider putting on the return instructions... How old is your PSU? 12 months Link to comment Share on other sites More sharing options...
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