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PLEASE HELP! Corsair k55 blinking keypad


bluucat

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I have a corsair k55 rgb, wich at last time i launched my pc had an issue. The keyboard types, works perfectly expect 1 thing: the Keypad indicator (win lock, scroll lock, caps lock, macro keys) is totally blinking and the light wont turn on by using any FN combination. i tried holding FN+F4 for 5 seconds but it did not work. when i try win lock+f1 it just opens the browser and searches for windows help. please help me if you know the solution Edited by bluucat
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  • Corsair Employee

Looks like you tried most of the basic troubleshooting steps already. If the keyboard is detected by CUE, try performing a force firmware update in the Global Settings (gear wheel). If not, I would submit a support ticket and request a hard firmware reset from our technical support staff.

 

http://support.corsair.com/

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#1 Re-plug the device

#2 Update the Device in the CUE Software

#3 Change hold the WIN-LOCK Button for 5-Seconds, Continue holding and Hold F1 until the device restarts. Repeat step 3.

 

Thanks for these suggestions. I followed them but it was step 3 that fixed my problem.

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