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Old 05-04-2018, 09:02 AM
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KnightArch KnightArch is offline
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Join Date: Mar 2018
Location: Brasil
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POST ID # = 953268
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Exclamation Corsair Suporte Brasil não funciona pra abrir tickets!

Olá, bom dia.

Estou com sérios problemas com um K95 RGB Platinum que já foi trocado duas vezes e continua apresentando problemas de travamentos e não sendo reconhecido por nenhuma máquina, só após dezenas ou centenas de reconexões do cabo USB.

Tento abrir um ticket no suporte Brasil porém a página recarrega e não abre um ticket, o campo de prioridade está quebrado e não há nenhuma opções para selecionar. Não é possível sequer alterar o telefone ou o endereço do perfil, o sistema retorna "telefone inválido" entre outras mensagens de erro, a plataforma está completamente quebrada!

Tentei no Firefox, Chrome, Edge e Internet Explorer sem sucesso algum.

Alguma ideia do que está acontecendo?

Obrigado.

Quote:
Hello and good day.

I'm having serious problems with a K95 RGB Platinum that has already been changed twice and continues to have freezing problems and not being recognized by any machine, only after dozens or hundreds of USB cable reconnections.

I try to open a ticket on Brazil support but the page reloads and doesn't open a ticket, the priority field is broken and there are no options to select. It's not possible to even change the phone or the address of the profile, the system returns "invalid phone" among other error messages, the platform is completely broken!

I tried on Firefox, Chrome, Edge and Internet Explorer without any success.

Any idea what's going on?

Thank you.
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