zella Posted December 15, 2012 Share Posted December 15, 2012 blinding rage has overcome me. just spend the entire day swapping my system out of my HAF X to my new 800D, which i was in love with till about 10 mins ago. i went to turn it on for the first time and the power button got stuck, i took the front panel to see that the button (which was attached with some dental floss like plastic) had broken, now it jams ever time its used, and i have to take the front panel of to reset the button back to its undepressed position. the rest of the case is golden, only the front panel would need to be replace to fix this problem. can someone in the know tell me if i can just RMA the front panel? if i have to replace the entire case i will be so livid i cannot explain, i will almost certainly never buy another corsair product and i will forever curse their name (unless of course they send someone to my house to refit my system for me, or i am compensated with copious amounts of corsair swag). a note, im not some heavy handed slack jaw, the button was poorly designed and it broke with a pitiful amount of force. Link to comment Share on other sites More sharing options...
Toasted Posted December 15, 2012 Share Posted December 15, 2012 Yes, request an RMA to replace the front panel. No, you will not be required to send the whole case back. Link to comment Share on other sites More sharing options...
zella Posted December 15, 2012 Author Share Posted December 15, 2012 sweet. in love with corsair again. thanks for your reply. overall very happy with the case. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 18, 2012 Corsair Employee Share Posted December 18, 2012 Just make sure you are clear on what is broke. IE the Button is part of the front bezel and the actual switch is part of the I/O panel. Link to comment Share on other sites More sharing options...
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