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Old 11-11-2018, 11:03 AM
Yaboze Yaboze is offline
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Default iCue 3.x.x causes ACPI Event ID:15 System Event Log Errors

"The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary; however, you should check with your computer manufacturer for an upgraded BIOS.

ACPI Event ID 15"


I get about 6 (after login) of these when it's installed. I removed iCue and the errors went away. Later, just to test, I installed the older CUE 2.21 (?) and the errors didn't come back.

There's something that the iCue 3 is doing that's causing this.

I have Asus Z170 Deluxe, latest BIOS, 16 GB, Geforce GTX 1080, Windows 10 Pro 1803, Samsung 970 NVME, Corsair Products: Void Pro RGB, M65 RGB, MM800 RGB Polaris, Strafe RGB, ST100 RGB (Stand)
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Old 11-11-2018, 11:09 AM
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DevBiker DevBiker is offline
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Hmmm ... interesting. I have a suspicion as to root cause. Care to confirm?

Exit iCue and the Corsair Service.
Go to the iCue install folder (default: C:\Program Files (x86)\Corsair\CORSAIR iCUE Software). Rename cpuidsdk.dll to cpuidsdk.bak.
Restart.
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This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

Helpful Links and FAQs:
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