iCueIsTrash Posted September 16, 2020 Share Posted September 16, 2020 The amount of times I've had to reinstall this trash just to get my mouse buttons to work. Why have you not managed to update it yet? It's been literally YEARS of this with no support from your ticket system either. Also your mouse scroll wheels still have ghost scrolling on them. I find myself switching weapons mid game for no reason at all with this broken mess. Sort it out. I shouldn't have to repair the software 5 times a week just to use my damn hardware that I paid good money for. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Art Posted September 16, 2020 Corsair Employee Share Posted September 16, 2020 Hi, Do you have a ticket number already on which you were being helped? I'd like to see where we went wrong and hopefully have the Tech Support team be able to help. -Art Link to comment Share on other sites More sharing options...
iCueIsTrash Posted September 17, 2020 Author Share Posted September 17, 2020 #2001068570 was the last interaction I had with your support staff. Link to comment Share on other sites More sharing options...
iCueIsTrash Posted October 1, 2020 Author Share Posted October 1, 2020 Mouse buttons have stopped working again. Time to reinstall this software for the 69,420th time. Link to comment Share on other sites More sharing options...
iCueIsTrash Posted October 9, 2020 Author Share Posted October 9, 2020 Oh look. I'm having to reinstall your software AGAIN. When will this end? Link to comment Share on other sites More sharing options...
X33STORM Posted October 9, 2020 Share Posted October 9, 2020 Oh look. I'm having to reinstall your software AGAIN. When will this end? When you buy another brand. And even then.. Not Logitech, their software is even worse. Razer is unintuitive bundleware, but seemingly works. ROCCAT has issues. No idea what peripheral company actually makes proper software. It's always some super graphical heavy **** that has uneccesary things forced on you, and never works like it's supposed to. Link to comment Share on other sites More sharing options...
iCueIsTrash Posted October 11, 2020 Author Share Posted October 11, 2020 2 days later. Installing software again as the mouse buttons have stopped working while it is running. Amazing work guys :) really well done Link to comment Share on other sites More sharing options...
LeDoyen Posted October 12, 2020 Share Posted October 12, 2020 When you buy another brand. And even then.. Not Logitech, their software is even worse. Razer is unintuitive bundleware, but seemingly works. ROCCAT has issues. No idea what peripheral company actually makes proper software. It's always some super graphical heavy **** that has uneccesary things forced on you, and never works like it's supposed to. Well Logitech does.. Ghub is stupid light, it works, it doesn't eat up 5% of a 16 core CPU, and it doesn't crash twice a day. iCUE is garbage, and Corsair knows it, that's why they are at last communicating about fixing it. Link to comment Share on other sites More sharing options...
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