.sl4yer. Posted September 7, 2013 Share Posted September 7, 2013 Hi everyone, I've opened a ticket #6095747 on 9/2/2013 5:27 PM, and yet no answer from Corsair's Customer Care. What should I do? Thanks in advance. Link to comment Share on other sites More sharing options...
wytnyt Posted September 9, 2013 Share Posted September 9, 2013 call them and inquire as their email responses are sometimes slow due to their large workload... Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted September 9, 2013 Administrators Share Posted September 9, 2013 Your ticket was responded to on 9/4. Link to comment Share on other sites More sharing options...
.sl4yer. Posted September 9, 2013 Author Share Posted September 9, 2013 @Technobeard: Thanks for the reply. I've read that answer but should I wait a further answer about the problem? Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 9, 2013 Corsair Employee Share Posted September 9, 2013 .+sl4yer+. I am sorry but we do not have the information on this and we are trying to find out what department with in Corsair will need to take care of this. At this time we are not sure if they will reply to your ticket or just send you an email Link to comment Share on other sites More sharing options...
.sl4yer. Posted September 9, 2013 Author Share Posted September 9, 2013 Hi Ramguy, I know that my problem is a 'strange' one, but if it can help you I can provide you with all the info and email I have about it. Let me know please ;) Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted September 9, 2013 Corsair Employee Share Posted September 9, 2013 Our customer service is working on it for you and will get back with you ASAP. Link to comment Share on other sites More sharing options...
.sl4yer. Posted September 9, 2013 Author Share Posted September 9, 2013 Ok, thanks a lot, you're really kind :) Link to comment Share on other sites More sharing options...
.sl4yer. Posted September 17, 2013 Author Share Posted September 17, 2013 I'm here to say that my problem has been successfully solved. Thanks to Corsair's Customer Service, as I said it's the best company and best Customer Service on the market. Thanks a lot to Technobeard and Ramguy for helping me ;): Link to comment Share on other sites More sharing options...
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