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Old 07-15-2019, 06:59 AM
Wsinno Wsinno is offline
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Default Corsair Scimitar RGB scrolling wheel issues

Recently my scimitar-rgb mouse scrolling wheel has not been working properly, sometime it scroll up when i tried to scroll down and scroll down when i try to scroll up, tried reinstall driver and iCue but it didn't fix.

Are there ways to fix this or should i just RMA it? Since it's still under warranty.
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Old 07-15-2019, 04:06 PM
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Corsair Hotpot Corsair Hotpot is offline
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Sounds like a faulty scroll wheel. I recommend making a support ticket with us to help you do the RMA process.

https://help.corsair.com/hc/en-us
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Old 07-18-2019, 11:15 PM
Wsinno Wsinno is offline
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Quote:
Originally Posted by Corsair Hotpot View Post
Sounds like a faulty scroll wheel. I recommend making a support ticket with us to help you do the RMA process.

https://help.corsair.com/hc/en-us
Opened a ticket 4 days ago and yet haven't got any reply from customer support, ticket#2000771875.
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