Doxnet Posted December 1, 2019 Share Posted December 1, 2019 k95 Platinum Here are the logs s, I have tried completely reinstalling and deleting all appdata folders reg edits etc 2019-11-30T18:17:27 I cue.init: iCUE version: 3.22.74 2019-11-30T18:17:27 I cue.init: Updates server: https://www3.corsair.com/software/CUE_V3/ 2019-11-30T18:17:27 I cue.init: Build type: Public Release 2019-11-30T18:17:27 I cue.init: Applicaiton ID: 8352 2019-11-30T18:17:27 W cue.locale: Cannot find dir for qt *.qm files 2019-11-30T18:17:27 I cue.init.font: Using Regular text font family: "Open Sans" 2019-11-30T18:17:27 I cue.init.font: Using Title text font family: "Gotham Bold" 2019-11-30T18:17:27 I cue.hid_device_detector: Start worker thread. 2019-11-30T18:17:27 I cue.devices.enum.hid: Leaving working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session disallowed. 2019-11-30T18:17:27 I cue.devices.enum.router: Leaving working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session disallowed. 2019-11-30T18:17:27 I cue.devices.enum.clink: Leaving working state. 2019-11-30T18:17:27 I cue.plugin: Trying to load library: "C:/Program Files (x86)/Corsair/CORSAIR iCUE Software/plugins/CUEPlugin.dll" 2019-11-30T18:17:27 I cue.plugin: Library is loading, will check if it's plugin: "CUEPlugin.dll" 2019-11-30T18:17:28 I cue.devices.enum.phost: Leaving working state. 2019-11-30T18:17:28 W cue.plugin: Processing already finished 2019-11-30T18:17:28 W cue.sensors.storage: SensorInfo load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-11-30T18:17:28 W cue.clink.configuration_manager: Cooling storages load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-11-30T18:17:28 I cue.profiles.folders.tree: Profile order deserialization started: "C:\\Users\\Doxnet\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder" 2019-11-30T18:17:28 I cue.profiles.folders.tree: Profile order deserialization finished: "C:\\Users\\Doxnet\\AppData\\Roaming\\Corsair\\CUE/profiles/tree.cueprofileorder" 2019-11-30T18:17:28 W cue.clink.ocp.storage: OcpSettings load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-11-30T18:17:28 W cue.clink.device.hw_lightings: Old hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-11-30T18:17:28 W cue.clink.device.hw_lightings: Hardware lightings load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-11-30T18:17:28 W cue.dashboard.widget_provider: Widget data storage load failed: Could not detect cereal root node - likely due to empty or invalid input 2019-11-30T18:17:28 I cue.llaccess: Northbridge: AMD unknown 2019-11-30T18:17:28 I cue.llaccess: Southbridge: unknown 2019-11-30T18:17:28 I cue.llaccess: Slot count: 4 2019-11-30T18:17:28 I cue.actions.macro.win: Init time: 0.400837 (init: 2.5e-06 reset: 3.87e-05 ) here are my computer specs Latest windows 10 Update November 2019 Operating System Windows 10 Pro 64-bit CPU AMD FX-8350 21 °C Vishera 32nm Technology RAM 16.0GB Dual-Channel DDR3 @ 805MHz (10-10-10-30) Motherboard Gigabyte Technology Co. Ltd. GA-78LMT-USB3 R2 (Socket M2) 36 °C Graphics HP 24ec (1920x1080@60Hz) 4095MB NVIDIA GeForce GTX 1070 (Undefined) 40 °C Storage 931GB Seagate ST1000DM003-1CH162 ATA Device (SATA ) 33 °C Optical Drives No optical disk drives detected Audio NVIDIA Virtual Audio Device (Wave Extensible) (WDM) Link to comment Share on other sites More sharing options...
Doxnet Posted December 2, 2019 Author Share Posted December 2, 2019 still no replies , older version worked until I locked my computer than it wouldnt recognize profiles or device Link to comment Share on other sites More sharing options...
J.Taylor Posted December 4, 2019 Share Posted December 4, 2019 still no replies , older version worked until I locked my computer than it wouldnt recognize profiles or device The solution is to close out of all Corsair related tasks in task manager, open Local Disk(C:) copy the entire Corsair folder from Program Files(x86) to Program Files. Link to comment Share on other sites More sharing options...
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