The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > iCUE Software

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 01-01-2019, 10:08 PM
Dicehunter's Avatar
Dicehunter Dicehunter is offline
I Fight For The Users
Dicehunter's PC Specs
 
Join Date: Aug 2014
Location: EU
Posts: 436
POST ID # = 987870
Dicehunter Reputation: 16
Default AMD Bios and iCUE Compatibility Issues

After a fair bit of testing I've found that the latest bios for the Asus Crosshair VII Hero WiFi stops the latest iCUE software from working properly especially with Vengeance Pro RGB memory and the newly released Light Enhancement Kits, I've also been told this affects the last gen X370 AMD Asus board as well.

I flashed an older bios, Tested with iCUE and concluded the newer bios does indeed cause compatibility issues, I retested each bios 3 times and each time uninstalled iCUE and reinstalled it to make sure and each time it delivered the same exact result.

The older bios also has various compatibility issues with iCUE but not as many as the newer version and the newer iCUE also has a few issues with the latest bios aside from the Vengeance product stack which is a pain considering the newer bios is needed for wider ram compatibility.

So Corsair software peeps, Do your magic please, Work a bit with Asus to resolve these compatibility issues pretty please
__________________

Last edited by Dicehunter; 01-02-2019 at 12:46 AM.
Reply With Quote
  #2  
Old 01-02-2019, 12:44 AM
DevBiker's Avatar
DevBiker DevBiker is offline
CORSAIR Beta Team
DevBiker's PC Specs
 
Join Date: Feb 2017
Location: Republic of Texas
Posts: 7,392
POST ID # = 987887
DevBiker Reputation: 88
Default

Hey ... thanks for the detailed testing. Do you have version numbers of the BIOSes that work vs the ones that don't?

And this has come up quite often, though nothing this detailed. I'm sure that the Corsair team is looking into it.
__________________
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

Reply With Quote
  #3  
Old 01-02-2019, 12:49 AM
Dicehunter's Avatar
Dicehunter Dicehunter is offline
I Fight For The Users
Dicehunter's PC Specs
 
Join Date: Aug 2014
Location: EU
Posts: 436
POST ID # = 987888
Dicehunter Reputation: 16
Default

Quote:
Originally Posted by DevBiker View Post
Hey ... thanks for the detailed testing. Do you have version numbers of the BIOSes that work vs the ones that don't?

And this has come up quite often, though nothing this detailed. I'm sure that the Corsair team is looking into it.
Bios 1103 that updates the AGESA version to 1.0.0.6 which helps widen ram compatibility does not play nicely with iCUE when it comes to the Vengeance Pro line and Light Enhancement Kit.

The older bios version 1003 works "ok" with iCUE but it's a bit hit and miss with the new Vengeance Pro RGB products, Sometimes they work and sometimes they don't.

So far I found the older 1003 bios and an older iCUE version, 3.9.9.3, Are best to control the Pro RGB line and Light Enhancement Kit.

There's also a thread ongoing on the Asus forums about this.
__________________
Reply With Quote
  #4  
Old 01-02-2019, 03:31 AM
eXcelsum eXcelsum is offline
Registered User
eXcelsum's PC Specs
 
Join Date: Sep 2018
Posts: 3
POST ID # = 987896
eXcelsum Reputation: 10
Default

I would also like to report that my Asus X370-F Strix with new Bios 4207 breaks iCue and it cant see my Vengeance RGB, rolling back to the previous bios fixes the issue.
Can Corsair talk to Asus to have this fixed? Or update iCue to fix it.

Thanks
Reply With Quote
  #5  
Old 01-02-2019, 09:38 AM
solarity solarity is offline
CORSAIR Beta Team
solarity's PC Specs
 
Join Date: Mar 2017
Location: Rochester, NY
Posts: 710
POST ID # = 987934
solarity Reputation: 33
Default

Seems like there are issues with Asus's latest UEFI update across various platforms. No issues reported from Gigabyte, AS Rock, EVGA, or MSI owners.
__________________
RGB 101 Video: General overview on RGB
Zotty's Corsair Guide: RGB FAQ and Sample Diagrams


Disclaimer: I am not an employee of Corsair all my opinions are my own.
Reply With Quote
  #6  
Old 01-02-2019, 09:56 AM
Zotty's Avatar
Zotty Zotty is offline
CORSAIR Beta Team
Zotty's PC Specs
 
Join Date: Apr 2017
Location: South Staffordshire, England, UK
Posts: 2,975
POST ID # = 987937
Zotty Reputation: 52
Default

No Issues to report here here on latest Asus Z370 bios
Reply With Quote
  #7  
Old 01-03-2019, 06:16 AM
Dicehunter's Avatar
Dicehunter Dicehunter is offline
I Fight For The Users
Dicehunter's PC Specs
 
Join Date: Aug 2014
Location: EU
Posts: 436
POST ID # = 988057
Dicehunter Reputation: 16
Default

Quote:
Originally Posted by Zotty View Post
No Issues to report here here on latest Asus Z370 bios
It's an incompatibility issue with AMD's bios that's why, Intel is unaffected.
__________________
Reply With Quote
  #8  
Old 01-03-2019, 07:11 AM
Zotty's Avatar
Zotty Zotty is offline
CORSAIR Beta Team
Zotty's PC Specs
 
Join Date: Apr 2017
Location: South Staffordshire, England, UK
Posts: 2,975
POST ID # = 988062
Zotty Reputation: 52
Talking

Quote:
Originally Posted by Dicehunter View Post
It's an incompatibility issue with AMD's bios that's why, Intel is unaffected.
Quote:
Originally Posted by solarity View Post
Seems like there are issues with Asus's latest UEFI update across various platforms. No issues reported from Gigabyte, AS Rock, EVGA, or MSI Owners
yeah.. my reply was to Solarity who asked me (else where) if i was 'infected' lol.. Don't think he saw that it was an AMD issue only and also said (hoping maybe lol) its across various Asus Platforms...... he hates Asus with a passion hence he pointed out (in order of preference) that no other manufacturers have any problems LOL, (we are mates away from here BTW)




To start another debate.... MSI after EVGA?.. i mean.. why is EVGA in that list hahahah..

Quote:
Originally Posted by solarity View Post
Gigabyte, AS Rock, EVGA, or MSI.

should be AsRock/Asus/Msi/Evga/gigabyte right? .. (remember this is Banter fuelled

Last edited by Zotty; 01-03-2019 at 07:49 AM.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 08:52 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.