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Corsair One, Hardware Failure Ticket Id #2000933481


Xardas

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All Games crash 2-3 min into game play. Ran a 3D benchmark, crash with green Pixels. Screen will pixelate into green squares, computer hard crash.

 

Corsair factory reset, fresh windows install.

Uninstalling/Reinstalling Nvidia drivers had no effect.

Computer is free of dust or anything that would cause over heating.

Corsair Hardware Diagnostics all pass.

Temps Normal.

Memory tests OK

 

All Software issues were tested out and issue still persists. I think the PSU or Graphics card is failing. How can I pay to have this fixed, as the unit is older and outside of warranty. Thanks.

 

CORSAIR ONE

Part Number CS-9000007-NA Serial Number 003817085104

Z270I CORSAIR ONE (MS-7A66)

Intel® Core i7-7700K CPU @ 4.20GHz

NVIDIA GeForce GTX 1080

Mem: CM4B8G4J2400A16K2-ON

Corsair Force LE SSD 480 GB

Seagate ST2000LM015-2E8174 2 TB

Microsoft Windows 10 Home (64-bit)

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The PSU, Graphics card or PCI-e riser cable has Failed. How can we pay for parts or have the Corsair One repaired, as some units are older and outside of warranty.

 

Thanks!

 

CORSAIR ONE

Part Number CS-9000007-NA Serial Number 003817085104

Z270I CORSAIR ONE (MS-7A66)

Intel® Core i7-7700K CPU @ 4.20GHz

NVIDIA GeForce GTX 1080

Mem: CM4B8G4J2400A16K2-ON

Corsair Force LE SSD 480 GB

Seagate ST2000LM015-2E8174 2 TB

Microsoft Windows 10 Home (64-bit)

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