MuffinMan227 Posted March 28, 2016 Share Posted March 28, 2016 I just got my h100i gtx and hooked it all into my system. When I power on my computer the cooler turns on but sounds like its running at 100% fan speed. I installed C-link and my temps are reading for CPU, GPU, MB, HDD and SSD but there isn't anything that shows or even indicates that the pump or fans are in the system (according to Corsair Link). I have gone to my device manager and looked to see if its even being recognized by the MB as a USB device and it doesn't appear to be. I switched out the Header it was in on the mother board with the one that the case USB's were hooked into (which i know work) and it still isn't in Device Manager. Am I missing something or am I going to have to RMA this? Link to comment Share on other sites More sharing options...
red-ray Posted March 28, 2016 Share Posted March 28, 2016 Have you disabled fan control for the CPU_FAN header in the BIOS? Link to comment Share on other sites More sharing options...
MuffinMan227 Posted March 28, 2016 Author Share Posted March 28, 2016 http://www.hardwareheaven.com/reviewimages/msi-z87-g45-gigabyte-z87-d3hp/msi-bios6.jpg that is basically all I have for options in the BIOS, because of the way the fans hook up I don't think I can change that. I can't do anything with the fan speeds unless the cpu hits 40 degrees. Link to comment Share on other sites More sharing options...
red-ray Posted March 28, 2016 Share Posted March 28, 2016 I expect this is the root cause of the issue. You need to either Disable Smart Fan control or tell the BIOS it's a 4-pin PWM fan. Unless you can do one of these then the H100iGTX will not get the power it needs to work. Link to comment Share on other sites More sharing options...
Corsair Employee Greybeard Posted March 29, 2016 Corsair Employee Share Posted March 29, 2016 You have both fans connected to the pump right? And your pump is connected to the CPU_fan header? So under Home tab in Corsair Link, H100i GTX cooler is not even detected? Try using a type a mini type B to type A USB cable, http://content.etilize.com/large/10015544.jpg and see if you get the same result. Link to comment Share on other sites More sharing options...
MuffinMan227 Posted March 29, 2016 Author Share Posted March 29, 2016 Nothing from the mini type b to type a cable either, nothing has changed in C-link or in the device manager Link to comment Share on other sites More sharing options...
Toasted Posted March 30, 2016 Share Posted March 30, 2016 I would suggest you refer to your motherboard's user manual for instruction on controlling individual fan headers on the motherboard. If that is not possible, it may be best to use a molex to 3-pin though i am not sure whether that will work or not. Link to comment Share on other sites More sharing options...
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