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Old 02-26-2019, 08:36 PM
Hokates Hokates is offline
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Important HS60 static noise (both ears)

I have HS60 headset and noticed a static noise when its plugged with the USB dongle, when its jack plugged sound is perfect but when its USB there's an annoying static noise and all windows sounds are glitched, like when I change sound with my mouse the little music is totally glitched and when I plug and unplug any USB the little music is glitched too, this doesnt happen with jack or speakers.

Any solution to this ? This is the best headset with mic I ever had, comfortable, good looking, mic is perfect etc. I don't want to change.

I see a lot of people talking about the sidetone slider, unabling it should solve the problem ? But what is that sidetone slider I can't find it (I'm french and iCUE is in french but anyway I can't find any slinder except equalizer and mic senstivity)

Thanks a lot for helping

EDIT : system sound was working, it was just very low in sound mixer, but static noise is still here and really heavy when sound is maxed on windows and on the headphone wheel (what I like to do sometimes to listen music) and its really annoying

Last edited by Hokates; 02-27-2019 at 07:25 PM.
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Old 03-01-2019, 03:18 PM
Corsair Notepad Corsair Notepad is online now
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I would recommend you contact our support team through the ticket system at
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Old 10-17-2019, 07:55 AM
iveipe12 iveipe12 is offline
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Im a bit too late, but this appears 2nd on google search so i may help people in the future, in my case i got static noise on my right ear only when i used the usb dongle, which i need to make the mic work. The SOLUTION was to reinstall the iCUE software and after reinstalling it use the windows troubleshooter for the hs60, this same trick made my mic work when it stopped like a week ago, iCUE software needs a really big fix soon because i have a ton of corsair hardware which i love, but the software is not up to it.
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hs50, hs60, hs70, noise, static

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