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  #1  
Old 08-11-2016, 11:52 PM
Antwan Antwan is offline
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Default CUE causing USB disconnect sound on startup

Every time I boot my computer I'm greeted with the USB disconnect sound. I have narrowed this down to the CUE software. I'm wondering if there is a fix to this, or if Corsair could chime in. It's annoying as hell. I've tried CUE 2.x and a few 1.xx versions.
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  #2  
Old 08-12-2016, 08:05 AM
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What devices do you have? I had the same issue with earlier CUE 1.x version but the latest one should have a fix for it, I never ever had it with CUE 2 beta so far.
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Old 08-12-2016, 10:45 AM
Antwan Antwan is offline
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That's weird. The only Corsair product I have connected is a K70 Rapidfire.
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  #4  
Old 08-22-2016, 01:35 AM
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I have the same issue with my Corsair KATAR and wired VOID 7.1. Until the disconnect sound appears the mouse is unusable.
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  #5  
Old 08-25-2016, 08:13 PM
Antwan Antwan is offline
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Quote:
Originally Posted by NeoReaper View Post
I have the same issue with my Corsair KATAR and wired VOID 7.1. Until the disconnect sound appears the mouse is unusable.
Exactly, same here. Incredibly annoying.
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  #6  
Old 08-26-2016, 05:15 PM
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Corsair James Corsair James is offline
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Are you guys saying this only occurs with CUE running? There are no issues if CUE is not running?
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Old 08-26-2016, 06:09 PM
phillychuck phillychuck is offline
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I have same issue when starting CUE, I have a K65 RGB. I think it has to do with the Audio device in general, I have a external DAC (Schiit Modi 2).

This is CUE 1.x and CUE 2.x.
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  #8  
Old 09-01-2016, 05:44 AM
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Having the same issue with my Strafe RGB (firmware: 2.05) and CUE (1.16.42).
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  #9  
Old 09-16-2016, 12:48 AM
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Quote:
Originally Posted by Corsair James View Post
Are you guys saying this only occurs with CUE running? There are no issues if CUE is not running?
Yes. I had a K70 RGP Rapidfire connected to a Windows 7 Home PC with no problems, CUE 1.x. And I had a Strafe RGB connected to a Windows 10 Pro PC with no problems, however with no CUE software installed. Last evening I decided to swap the keyboards and install the latest CUE software at the same time. Both installs worked flawlessly and on the Windows 7 PC the CUE software works as it shoulds. But on the Windows 10 PC the USB sound plays when the CUE software loads and my custom lighting profile is applied. Uninstalling the software or simply unchecking the box so that it does not run at startup solves the problem. Strangely, if you don't run the CUE software at startup but run it manually afterwards, it also makes the USB sound.
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Old 09-16-2016, 01:04 AM
loslyfie loslyfie is offline
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Quote:
Originally Posted by phillychuck View Post
I have same issue when starting CUE, I have a K65 RGB. I think it has to do with the Audio device in general, I have a external DAC (Schiit Modi 2).
My Strafe RGB works perfectly on my Windows 7 Home 64 PC, latest CUE, Sound Blaster Z.

On my Windows 10 Pro 64 PC where I'm experiencing the issue with my K70 RGB Rapidfire, same CUE, I'm running a Asus Strix Soar.
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  #11  
Old 09-19-2016, 02:05 PM
loslyfie loslyfie is offline
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Over at the thread linked below red-ray helped me to solve another problem I had and in the process the USB disconnect sound I thought was the cause of CUE 2 was also resolved. Maybe this fix can help somebody else as well.

http://forum.corsair.com/v3/showthread.php?t=162218
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  #12  
Old 03-20-2017, 10:17 AM
Joerg1975 Joerg1975 is offline
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Any updates on this?

If have a SCIMITAR PRO and every time i boot Windows with CUE i get the USB-Connect- and direct after the USB-Disconnect-Sound...

Not a big problem because everything works, but i dont like it...:(
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  #13  
Old 03-20-2017, 12:32 PM
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See if this helps Joerg: https://support.microsoft.com/en-us/...server-2008-r2
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  #14  
Old 03-31-2017, 06:29 PM
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Default USB disconnect sound on Windows 10 startup

Quote:
Originally Posted by Corsair James View Post
I too am experiencing this USB disconnect sound on startup problem after installing CUE 2.11.115, but I'm running Windows 10. Is there a link available for Windows 10 users?
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  #15  
Old 04-03-2017, 07:31 AM
VCVC VCVC is offline
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I have a K70 RGB and using windows 10. I had the disconnect sound when CUE starts ever since CUE 2.0 came out and possibly even before that...
i'm currently using the latest v2.11.115.

BTW, CUE makes the disconnect sound at windows startup or if I manually start it up. if I disable cue from running at startup, there's no disconnect sound. that means the problem is CUE.

Last edited by VCVC; 04-03-2017 at 07:35 AM.
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