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Old 03-19-2020, 09:49 PM
Splint_Chesthar Splint_Chesthar is offline
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Default Memory stick order and speed

Absolutely brand new build. Corsair galore in this rig! Loving it!

2 questions:

1. I have 4 x 8gb Vengeance RGP Pro DDR4 3200 memory in there. They are all showing up, in the BIOS (ASUS x570 Prime-Pro mobo) as 2199 vs 3200. Why is that? I'm concurrently checking on ASUS' page too. Thought I'd check here too.

2. iCUE is showing the memory "out of order" it appears. In the software:
  • If I click the 1st one, the third one lights up.
  • If I click 2nd one, the first one lights up.
  • If I click the 3rd one, the fourth one lights up.
  • If I click the 4th one, the second one lights up.
I can post a screenshot if my explanation is confusing.

Is there a way to fix this without rearranging the memory? I'm honestly not sure if that will even fix it.

Thanks all!!
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Old 04-06-2020, 01:38 PM
Corsair CJ's Avatar
Corsair CJ Corsair CJ is offline
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Moving to memory section since it was lost in systems section.

1. Try applying XMP in BIOS to load the appropriate settings for your memory.
2. iCUE has a DIMM setup section that allows you to change the layout, orientation and order through software. Some boards read the modules in a weird order and this is our method of correcting for that.

I did a video to help talk people through this screen:

And if you want more lighting customization, enable full software control (this will use more CPU resources so it's up to you if you want to enable it):

If you have a customer/technical support question please post a thread in the appropriate section of the forum or submit a ticket here:
CORSAIR Support Portal
CORSAIR Hydro X Series Tutorial Playlist
CORSAIR iCUE Software Tutorial Playlist
Info/Diagrams for Setting Up CORSAIR RGB Fans, Strips, ETC

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