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Old 04-05-2020, 10:30 AM
Welsige Welsige is offline
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Default new HS70 Pro Auto shutdown initiated while active


I just bought the hs70 pro, but it keeps emitting the "Auto shutdown initiated" message even while its on use, its very annoying.

Any fix for it?
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Old 04-06-2020, 05:52 PM
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Corsair Nick Corsair Nick is offline
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In iCUE under settings, what do you have the Sleep Mode timer set to? When this occurs, is there audio playing over the headset or over the mic? Also try performing a Force Firmware update in the same settings tab.
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Old 04-16-2020, 06:01 AM
Zhirnovski Zhirnovski is offline
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same issue for me here, having a HS70 Pro for a few days.
It keeps emitting "Auto Shutdown Initiated", gives double beeps every now and then and after some time it cancels the auto shutdown. After some time, it starts over again.

This all happens while listening to music, having a video call with and without the mic activated.

Enable auto shutoff is enabled and set to the default 5 minutes.
iCUE and firmware are the latest version.
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Old 05-01-2020, 10:47 PM
waterfallbay waterfallbay is offline
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This happened to my HS70, which i have bought for more than 1 year.
I was all well before. And after the iCue version 3.25.60 (suspicious only). The auto-shutdown is basically not functioning. It would either:
1. initiate auto-shutdown even when the headset is in use
2. do NOT wake up when the sounds play again (before, it would "wake up" when you play a sound during sleep, e.g. playing a youtube video)
3. in the latest firmware 3.28.70, or its previous release, it would NEVER initiate auto-shutdown even if it is set in iCue. So if you forget to manually shutdown or charge the headset before you go to sleep, it will drain all the battery.

Restoring iCue to previous (very old) version seems doesn't help much.

I am giving up all my Corsair peripherals as the new iCue is really buggy and crappy.
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Old 05-15-2020, 12:50 AM
RincewindTVD RincewindTVD is offline
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I got my HS70 Pro Wireless a few days ago, and as of today I also have the "Auto Shutdown Initiated" voiceover happening while I'm playing music through Spotify.

Firmware v 0.01
iCue v 3.28.70
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