The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > iCUE Software


Thread Tools Search this Thread Rate Thread Display Modes
Old 09-23-2018, 02:24 PM
GasTheFanz GasTheFanz is offline
Registered User
GasTheFanz's PC Specs
Join Date: Sep 2018
Posts: 4
POST ID # = 973899
GasTheFanz Reputation: 10
Default Dark Core Wireless Mouse and iCUE problems!


Problem solved.... finally got it to update firmware properly. Really bad way to update firmware. Actually one of the worst ways as iCUE still seems to be buggy in trying to update firmware, not to mention the hoops you have to jump through to get it to update properly. Otherwise, I got it updated and so far it seems to be working. Will report back if anything funny happens. Hopefully this helps my battery life as well.

Last edited by GasTheFanz; 11-10-2018 at 01:09 PM.
Reply With Quote
Old 09-28-2018, 07:37 PM
Corsair James's Avatar
Corsair James Corsair James is offline
iCUE Product Manager
Join Date: Oct 2013
Location: Fremont, CA
Posts: 4,510
POST ID # = 974586
Corsair James Reputation: 75

PM me and I'll give you a new firmware to test.

iCUE - A CORSAIR Interface
Reply With Quote
Old 10-05-2018, 01:46 PM
Greybeard's Avatar
Greybeard Greybeard is offline
Corsair Employee
Join Date: Feb 2012
Location: Corsair HQ
Posts: 1,318
POST ID # = 975280
Greybeard Reputation: 30

I will let him know that you sent him a message.
Reply With Quote
Old 10-20-2018, 07:59 PM
canada2005 canada2005 is offline
Registered User
canada2005's PC Specs
Join Date: Apr 2011
Location: Bowmanville ON Can
Posts: 7
POST ID # = 977249
canada2005 Reputation: 10

I am also having this problem. The mouse will keep turning off the power save setting. As soon as I load into the setting page some times it grabs the setting sometimes it doesn't. Anyways, I'm sick of having to turn the power off manually every time I use the computer because I sick of the rgb lights still running when the computer is turned off.
Reply With Quote
Old 11-10-2018, 01:09 PM
GasTheFanz GasTheFanz is offline
Registered User
GasTheFanz's PC Specs
Join Date: Sep 2018
Posts: 4
POST ID # = 979802
GasTheFanz Reputation: 10


Well, just when I think you guys finally got it figured out.... so I updated the firmware, was a hassle but got it done and it really helped with battery and settings not disappearing in iCUE......that is till I got a new update for iCUE and now Im right back where I started.
Mouse smoothness and function is still better and battery seems to last a tiny bit little longer. However, now iCUE (due to the new update) will not keep my power saving mode selection ticked for more than a minute or so and goes right back to turning it off. I am still able to use the brightness option to turn off the rgb but the power saving mode is there to cut power off the rgb altogether and now it doesnt really work at all....

Is there like 2 teams working on iCUE and another on Firmware? If so, they might want to communicate what it is theyre doing so someone can get it right, cause the new iCUE update pretty destroyed the new firmware update.

Maybe Corsair should just stick to making PSU and stay out of the peripheral realm? Never had this much problem out of a $25 cheap chinese mouse before. For the price I paid for this mess, I think Im owed some quality here!
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 02:15 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.