An6e7 Posted May 20, 2018 Share Posted May 20, 2018 So I accidentally deleted some program files and corsair utility engine was one of them and i have tried downloading it again but it says setup was unable to install due to some error can someone help here are the Logs: d in database. MSI (s) (CC:04) [17:52:58:821]: Machine policy value 'TransformsSecure' is 0 MSI (s) (CC:04) [17:52:58:821]: User policy value 'TransformsAtSource' is 0 MSI (s) (CC:04) [17:52:58:821]: Machine policy value 'DisablePatch' is 0 MSI (s) (CC:04) [17:52:58:821]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (CC:04) [17:52:58:821]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (CC:04) [17:52:58:821]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (CC:04) [17:52:58:821]: Looking for storage transform: en-US.mst MSI (s) (CC:04) [17:52:58:821]: Note: 1: 2203 2: en-US.mst 3: -2147287038 MSI (s) (CC:04) [17:52:58:822]: Note: 1: 1708 MSI (s) (CC:04) [17:52:58:822]: Product: Corsair Utility Engine -- Installation failed. MSI (s) (CC:04) [17:52:58:822]: Windows Installer installed the product. Product Name: Corsair Utility Engine. Product Version: 2.19.65. Product Language: 1033. Manufacturer: Corsair. Installation success or error status: 1624. MSI (s) (CC:04) [17:52:58:871]: MainEngineThread is returning 1624 MSI (s) (CC:1C) [17:52:58:871]: No System Restore sequence number for this installation. N POLICY: C:\Users\Angel\Downloads\CorsairUtilityEngineSetup_2.19.65_release.msi has a digital signature MSI (s) (CC:04) [17:52:58:806]: SOFTWARE RESTRICTION POLICY: C:\Users\Angel\Downloads\CorsairUtilityEngineSetup_2.19.65_release.msi is permitted to run at the 'unrestricted' authorization level. MSI (s) (CC:04) [17:52:58:806]: End dialog not enabled MSI (s) (CC:04) [17:52:58:806]: Original package ==> C:\Users\Angel\Downloads\CorsairUtilityEngineSetup_2.19.65_release.msi MSI (s) (CC:04) [17:52:58:807]: Package we're running from ==> C:\WINDOWS\Installer\5356c8.msi MSI (s) (CC:04) [17:52:58:809]: APPCOMPAT: Compatibility mode property overrides found. MSI (s) (CC:04) [17:52:58:809]: APPCOMPAT: looking for appcompat database entry with ProductCode '{01546DEE-62C6-4881-B97B-99A06A10C4FF}'. MSI (s) (CC:04) [17:52:58:809]: APPCOMPAT: no matching ProductCode foun=== Verbose logging started: 5/19/2018 17:52:57 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Users\Angel\AppData\Local\Temp\MSI30875\InstallerGui.exe === MSI © (10:50) [17:52:57:920]: Resetting cached policy values MSI © (10:50) [17:52:57:920]: Machine policy value 'Debug' is 0 MSI © (10:50) [17:52:57:920]: ******* RunEngine: ******* Product: C:\Users\Angel\Downloads\CorsairUtilityEngineSetup_2.19.65_release.msi ******* Action: ******* CommandLine: ********** MSI © (10:50) [17:52:57:920]: Client-side and UI is none or basic: Running entire install on the server. MSI © (10:50) [17:52:57:920]: Grabbed execution mutex. MSI © (10:50) [17:52:57:922]: Cloaking enabled. MSI © (10:50) [17:52:57:922]: Attempting to enable all disabled privileges before calling Install on Server MSI © (10:50) [17:52:57:922]: Incrementing counter to disable shutdown. Counter after increment: 0 DEBUG: Error 2203: Database: en-US.mst. Cannot open database file. System error -2147287038 1: 2203 2: en-US.mst 3: -2147287038 Error applying transforms. Verify that the specified transform paths are valid. en-US.mst MSI © (10:50) [17:52:58:873]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI © (10:50) [17:52:58:874]: MainEngineThread is returning 1624 === Verbose logging stopped: 5/19/2018 17:52:58 === Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted May 23, 2018 Corsair Employee Share Posted May 23, 2018 Hi, So, clean uninstall. Chances are old files are on the system and it's reacting oddly because of it. - Please make sure to install all updates for Windows. - Uninstall the CUE software. Please locate your Appdata folder, and delete the 2 Corsair folders in the Local and Roaming folder. - Run CCleaner: https://www.piriform.com/ccleaner/download - Run CCleaner's Registry Cleaner - Restart your computer - Reinstall CUE. Link to comment Share on other sites More sharing options...
MustGoFaster Posted July 25, 2018 Share Posted July 25, 2018 I can't even uninstall iCUE because Windows says that there's an error applying transforms and to verify that the paths are valid. Is there a way to ensure that the executable is pointing to the right path? Link to comment Share on other sites More sharing options...
DevBiker Posted July 25, 2018 Share Posted July 25, 2018 Are you running an antivirus? If so, can you disable it temporarily?? Link to comment Share on other sites More sharing options...
MustGoFaster Posted July 26, 2018 Share Posted July 26, 2018 I disabled my AV but it still gave me the same error. Link to comment Share on other sites More sharing options...
killatactics Posted December 2, 2018 Share Posted December 2, 2018 I dont know if any of you resolved this issue but i know how to fix it, because i had the same issue. To install icue i had to login with the windows 10 administrator account and install Icue, it should be installed on your user account after that. Link to comment Share on other sites More sharing options...
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