Nissehult Posted August 14, 2019 Share Posted August 14, 2019 (edited) i have custom water cooling and everything works fine except my gpu, i have checked every cable and opened the block 2-3 times to see what is the problem and everything looks fine still i getting no connection to my screens, first i started up my pc after the gpu block was installed i got 90-95c so something is very wrong, the gpu is a asus geforce rtx 2080 strix. gpu block is Hydro X XG7 2080 strix. the loop is reservoir > gpu > cpu > radiator > radiator > reservoir i have no bubbles in gpu or cpu block, thermal paste and pads is correct any tips or help should be great Edited August 15, 2019 by Nissehult Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 15, 2019 Corsair Employee Share Posted August 15, 2019 Hi! Can you please share a few pictures of your whole system and a few detailed pictures of the GPU with installed XG7 water block so we can check. How is the flow status, can you confirm that the flow indicator in the XG7 water block is spinning? Link to comment Share on other sites More sharing options...
Nissehult Posted August 16, 2019 Author Share Posted August 16, 2019 https://imgur.com/a/jIeM97b pictures the flow indicator is spinning but i need a new commander pro beacuse the port for reservoir on commander port have stop working didnt show up on ICUE and the commander pro got a short circuit so i need to change it and the flow status is great until commander pro died and i did f*cked up the screws on the backside plate so a few of them are rounded beacuse i had opened the block 2-3 times Link to comment Share on other sites More sharing options...
solarity Posted August 16, 2019 Share Posted August 16, 2019 Make sure you use a proper fitting screw driver as that will reduce the chances of rounding out the screws. When you removed the block was the paste covering the whole die and did the thermal pads have indents from the memory and mosfets? Does clamping block and rear mounting screw location nearest die with fingers reduce temps at all? Link to comment Share on other sites More sharing options...
DevBiker Posted August 16, 2019 Share Posted August 16, 2019 https://imgur.com/a/jIeM97b pictures the flow indicator is spinning but i need a new commander pro beacuse the port for reservoir on commander port have stop working didnt show up on ICUE and the commander pro got a short circuit so i need to change it and the flow status is great until commander pro died and i did f*cked up the screws on the backside plate so a few of them are rounded beacuse i had opened the block 2-3 times Try setting the port for the reservoir to 4-pin/PWM rather than "Auto" (the default). Link to comment Share on other sites More sharing options...
Nissehult Posted August 16, 2019 Author Share Posted August 16, 2019 Make sure you use a proper fitting screw driver as that will reduce the chances of rounding out the screws. When you removed the block was the paste covering the whole die and did the thermal pads have indents from the memory and mosfets? Does clamping block and rear mounting screw location nearest die with fingers reduce temps at all? ye the paste was covering the gpu and the thermal pads was at place, i saw marks in the pads. i dont know, i mounted the block as it should be. Link to comment Share on other sites More sharing options...
Nissehult Posted August 16, 2019 Author Share Posted August 16, 2019 Try setting the port for the reservoir to 4-pin/PWM rather than "Auto" (the default). i changed it to 4pin and the temperature didnt go down. when i started wow i had the lowest settings the temperature was getting from 40-95 on 10sec. Link to comment Share on other sites More sharing options...
solarity Posted August 16, 2019 Share Posted August 16, 2019 i changed it to 4pin and the temperature didnt go down. when i started wow i had the lowest settings the temperature was getting from 40-95 on 10sec. Did you have any temp issues before you installed the block? My clamping suggestion was to see if the temps drop if block is not making full contact with the die. Link to comment Share on other sites More sharing options...
Nissehult Posted August 16, 2019 Author Share Posted August 16, 2019 Did you have any temp issues before you installed the block? My clamping suggestion was to see if the temps drop if block is not making full contact with the die. before i had water cooling on cpu and it worked fine was between 28-35c and the gpu had original air cooling and it was on 50-60c now i cant see it beacuse i cant open the block beacuse of rounded screws Link to comment Share on other sites More sharing options...
Nissehult Posted August 16, 2019 Author Share Posted August 16, 2019 Pictures of The block Link to comment Share on other sites More sharing options...
Nissehult Posted August 16, 2019 Author Share Posted August 16, 2019 Pictures 2 Link to comment Share on other sites More sharing options...
Nissehult Posted August 17, 2019 Author Share Posted August 17, 2019 2 more pictures https://imgur.com/a/d8t5W1B Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 19, 2019 Corsair Employee Share Posted August 19, 2019 Thank you for the pictures. We can conclude that the cooling system works (apart from the issue with Commander PRO) so we can focus on GPU water block. When you checked for the imprint of thermal compound and thermal pads. Was there a nice even layer of thermal compound on the whole GPU? According to the images, fit of the block doesn't look perfect. I would suggest to try and remove the GPU water block. You might be able to unscrew the rounded screws with sharp philips head screwdriver. Then take a few pictures of the graphics card (focus on GPU and memory ICs) and bottom side of the GPU water block and send them to our support so they can make a thorough check and advise on further actions. They will also be able to provide replacement screws. Please PM me your ticket number and I'll update the ticket with pictures you already provided. Link to comment Share on other sites More sharing options...
Nissehult Posted August 20, 2019 Author Share Posted August 20, 2019 there was only one imprint on the thermal pads, the other ones was clear. i tryied to unscrew the rounded but it didnt go, only got some few but not all of them. they got no attachment so the screwdriver only spinning. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 21, 2019 Corsair Employee Share Posted August 21, 2019 I would suggest to try with rubber band method: [ame= ] [/ame] It's crucial to remove the GPU water block so we can proceed with checking. Have you reached to our support? Please PM me your ticket number. Link to comment Share on other sites More sharing options...
Nissehult Posted August 21, 2019 Author Share Posted August 21, 2019 i bought rubber band and tried with rubber band method and it didnt work, the screws are sitting to tight so i dont know what to do, i have en tried with duck tape. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 22, 2019 Corsair Employee Share Posted August 22, 2019 As a last resort, you could drill out the screw head. It's a risky procedure, take special care or maybe ask a qualified person to do the drilling part. Link to comment Share on other sites More sharing options...
Nissehult Posted August 22, 2019 Author Share Posted August 22, 2019 the only problem is, i dont know any such person. Link to comment Share on other sites More sharing options...
Nissehult Posted August 23, 2019 Author Share Posted August 23, 2019 what is the diameter of the screws maybe i know another way. maybe this will work https://www.ebay.co.uk/itm/282681725300 Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 23, 2019 Corsair Employee Share Posted August 23, 2019 That's a good alternative. Screw size is M2.5 Link to comment Share on other sites More sharing options...
Nissehult Posted August 23, 2019 Author Share Posted August 23, 2019 (edited) That's a good alternative. Screw size is M2.5 would m3 screw extractor destroy the head of the screw? Edited August 23, 2019 by Nissehult Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 26, 2019 Corsair Employee Share Posted August 26, 2019 M3 screw extractor should work with screw head used with our XG7 water blocks. Head of the screw is already destroyed. Once removed please dispose of destroyed screws. Our tech support will be able to provide a set of replacement screws. Link to comment Share on other sites More sharing options...
Nissehult Posted August 29, 2019 Author Share Posted August 29, 2019 it was no wrong with the GPU water block i was just really stupid and forgot to remove the plastic from the gpu on the block https://imgur.com/a/KzYFpgv Link to comment Share on other sites More sharing options...
Corsair Employee Corsair GregX Posted August 29, 2019 Corsair Employee Share Posted August 29, 2019 Ohh, unfortunate! Make sure to apply a new layer of thermal compound and use new screws. If you will not be able to purchase new screws somewhere local give us a ping at your support ticket. We will be able to help you out. You will need M2.5x5mm screws. Link to comment Share on other sites More sharing options...
Nissehult Posted August 30, 2019 Author Share Posted August 30, 2019 that was just unlucky and blindness, i wondering why i didnt see the plastic i didnt find any store that selling m2 5x5 Link to comment Share on other sites More sharing options...
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