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Old 08-16-2019, 05:22 AM
Gnomely Gnomely is offline
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Question H115i Platinum - Can't Control Fan #1

Installed a new H115i Platinum and I'm unable to control the fan speed of whatever fan is plugged into the cable labelled #1.
  • Tried switching the fans around - it just repeats the behaviour on the other fan.
  • Tried each fan running from a PWM socket on the motherboard - they work fine
  • Setup a custom fan profile - nothing changes
  • Its using the Coolant temp - not CPU
  • Setting fan #1 to zero rpm - nothing changes
  • Latest firmware for H115i Platinum is installed and I've tried force installing it
  • Latest iCue is running - tried uninstalling and reinstalling
  • Fan 2 does change RPM but its slow in doing so
  • Pump RPM does change - again its quite slow in doing so
  • RGB lighting is working fine!

I'm at a loss for what it could be, ready to pull the thing and send it back.

I've attached logs if that helps.
Attached Files
File Type: zip h115i.zip (39.8 KB, 6 views)

Last edited by Gnomely; 08-16-2019 at 08:30 AM. Reason: Uploaded logs
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  #2  
Old 08-16-2019, 10:57 AM
c-attack c-attack is offline
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1) Make sure you are not running other monitoring programs (AIDA, HWiNFO, etc.).

2) Define "slow to change". Like 3 seconds? 10?
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  #3  
Old 08-16-2019, 11:42 AM
Gnomely Gnomely is offline
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No other monitoring software running or installed.

Slow to change, like up to 10 seconds.
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  #4  
Old 08-16-2019, 01:22 PM
c-attack c-attack is offline
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You can contact Corsair Tech support through the ticket system, but I would probably pack it up and exchange with the vendor. Not really sure what is going on, but it seems like a hardware level controller issue. No fix for that, if true.
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