Wsinno Posted July 15, 2019 Share Posted July 15, 2019 Recently my scimitar-rgb mouse scrolling wheel has not been working properly, sometime it scroll up when i tried to scroll down and scroll down when i try to scroll up, tried reinstall driver and iCue but it didn't fix. Are there ways to fix this or should i just RMA it? Since it's still under warranty. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted July 15, 2019 Corsair Employee Share Posted July 15, 2019 Sounds like a faulty scroll wheel. I recommend making a support ticket with us to help you do the RMA process. https://help.corsair.com/hc/en-us Link to comment Share on other sites More sharing options...
Wsinno Posted July 19, 2019 Author Share Posted July 19, 2019 Sounds like a faulty scroll wheel. I recommend making a support ticket with us to help you do the RMA process. https://help.corsair.com/hc/en-us Opened a ticket 4 days ago and yet haven't got any reply from customer support, ticket#2000771875. Link to comment Share on other sites More sharing options...
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