iBagelHole Posted October 25, 2020 Share Posted October 25, 2020 I recently purchased the Corsair HS60 Pro Surround and it comes with a 7.1 USB Adapter for PC. The headset works fine on console when I only use the 3.5mm plug into the controller but once I try using it on PC with the usb adapter it decides not to work on the right side anymore. I checked the balance on my pc and its 100&100 for the L&R. Any solutions? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted October 26, 2020 Corsair Employee Share Posted October 26, 2020 Double check to make sure the jack is fully inserted into the USB Dac adapter. If it's not fully inserted, the contacts on the inside might be causing the audio to only play from one side. If you still run into issues, you can also try connecting to a different PC/Laptop to confirm there is an issue with the actual adapter. Should the adapter be the issue, you can reach out to support for a replacement: https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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