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  #1  
Old 04-29-2019, 06:58 PM
Gyrotik Gyrotik is offline
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Default HS60 Mic not working.

Got my HS60, plugged it in, installed iCUE, then I joined a discord call and turns out my microphone isn't working, I have watched some yt videos where they poke sound settings and device manager but nothing seems to fix the problem. Any suggestions on what I should do?
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  #2  
Old 04-29-2019, 07:19 PM
Corsair Notepad Corsair Notepad is offline
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Check and make sure it is set as the Default Device in the Playback section of Sound Settings. Also make sure your program is properly configured to use the correct microphone. Lastly, check your Windows Privacy Settings for the Microphone and make sure you have "Allow apps to access your microphone" set to On.
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Old 04-29-2019, 08:18 PM
Gyrotik Gyrotik is offline
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Did everything you said and people still cant hear me, is there anything else I could do?
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Old 04-29-2019, 09:59 PM
Gyrotik Gyrotik is offline
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So turns out the microphone works on my ipad, android, and nintendo switch, then it isn't a problem with the headset itself but windows or my pc...
I also forgot to mention, Im using the usb adapter that came with the headset instead of a 2 in 1 port because my pc lacks one.
I still don't know what I should do to fix it so help is appreciated. :D
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  #5  
Old 04-30-2019, 01:03 PM
Corsair Notepad Corsair Notepad is offline
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I would recommend you reach out to our Support team by opening at ticket at http://support.corsair.com as it sounds like the USB adapter may be the issue with your headset.
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Old 04-30-2019, 01:28 PM
Gyrotik Gyrotik is offline
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I ordered a 3.5 mm jack splitter, if that doesn't work then I will open a ticket, thanks alot.
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  #7  
Old 07-20-2019, 07:37 PM
peterchiu.79 peterchiu.79 is offline
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Default I got the same issue

Did you get it fixed?
My splitter didn't work. A new dongle didn't work. I tried an in-place windows reinstall. That didn't work.
There isn't a process I haven't tried.
My mic did work and then out of the blue it just suddenly stopped for no reason at all.
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  #8  
Old 07-21-2019, 07:47 PM
Gyrotik Gyrotik is offline
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Quote:
Originally Posted by peterchiu.79 View Post
Did you get it fixed?
My splitter didn't work. A new dongle didn't work. I tried an in-place windows reinstall. That didn't work.
There isn't a process I haven't tried.
My mic did work and then out of the blue it just suddenly stopped for no reason at all.
tried everything but nothing worked, i returned them 2 weeks after i posted this thread.
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