H100i Platinum SE RBG working but doesn't show up in icue.

Hey guys,

 

As the title suggests, I'm having issues getting my PC to detect the pump LEDs. I have my fans and ram linked up to iCue but no luck with the h100i.

 

I'm not a huge fan of the rainbow colours and prefer solid colours to my RGB so most of the case is a blue and the pump is just in a world of it's own. Looking in USBdeview and device manager I have a unknown USB device that has a device discriptor request failed error. Not entirely sure what that means but I'm guessing my PC can't figure out with it is thats plugged in.

 

I was thinking of plugging the cooler fans RGB headers into my Corsair RGB hub that came with my case fans. At least then the fans would be synced up.

 

Any help would be greatly appreciated. Apologies for the long post.

Thanks,

Does anyone have any suggestions? I've put a ticket in but still no luck getting it sorted.