zeebre Posted March 18, 2020 Share Posted March 18, 2020 about a week ago i plugged in my K70 RGB Rapidfire to a folder titled CRP DISABLD popped up with a file in it labled "firmware.bin". i've already sent a ticket in but no one has responded yet. is there anyone who can help me? Link to comment Share on other sites More sharing options...
Kajetan Posted April 14, 2020 Share Posted April 14, 2020 I have the same problem, when i plugged in my keyboard it showed folder and file firmware.bin, I read in forum this is software issue, and i need to hard reset keyboard, here is my ticket number for corsair support 2001116937. Link to comment Share on other sites More sharing options...
Frozitt Posted April 19, 2020 Share Posted April 19, 2020 I'm having the same issue with my K63! I tried updating the keyboard to the latest version and it stopped working when I was 50% through the update. Now all I get is the CRP DISABLD file that always opens when I reconnect the keyboard in to the USB port in my PC... Link to comment Share on other sites More sharing options...
PrisonerOne Posted April 20, 2020 Share Posted April 20, 2020 I'm having the same issue with my K63! I tried updating the keyboard to the latest version and it stopped working when I was 50% through the update. Now all I get is the CRP DISABLD file that always opens when I reconnect the keyboard in to the USB port in my PC... I am also having this issue with my K63 Wireless Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted April 20, 2020 Corsair Employee Share Posted April 20, 2020 You'll need to submit a support ticket and request the correct firmware from our Technical Support team. You can do so through the link below: https://support.corsair.com/ If you have already sent a support ticket, go ahead and PM me the ticket number and I'll try and escalate it within their team. Link to comment Share on other sites More sharing options...
Kajetan Posted April 26, 2020 Share Posted April 26, 2020 2001116937 here is my ticket number Link to comment Share on other sites More sharing options...
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