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  #1  
Old 05-09-2019, 01:17 PM
alientek alientek is offline
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Thumbs down K95 Platinum embarrassing quality

So just after a few weeks of owning this premium keyboard the space button started to pop off, i noticed hairline cracks and fixed it with some slight glue and thought it was over.

Now after a few months every single one of the keys have this hairline crack in it, although they are not falling off yet.

https://i.imgur.com/tQ5HNsh.jpg

My previous keyboard was Logitech G510 which i had for 7 years and no issues!

This is disgusting for a flagship keyboard product, i have contacted customer support and they wanted me to send the keyboard in. Since i need a keyboard to use my PC i declined.

I am extremely unhappy with this product and would advise everyone to stay far away from this.
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  #2  
Old 05-09-2019, 04:35 PM
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Corsair Mint Corsair Mint is offline
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Hi alientek, can you PM me your ticket number so we can get a fresh set of eyes on it?
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  #3  
Old 05-09-2019, 06:04 PM
alientek alientek is offline
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Quote:
Originally Posted by Corsair Mint View Post
Hi alientek, can you PM me your ticket number so we can get a fresh set of eyes on it?
Private message sent
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  #4  
Old 05-21-2019, 09:31 AM
alientek alientek is offline
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Angry K95 Platinum embarrassing quality PART 2

So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair:

Embarrassing.

Im gonna keep posting until this is resolved in manufacturing.
Attached Images
File Type: jpg IMG_20190521_134505.jpg (2.10 MB, 89 views)
File Type: jpg IMG_20190521_134515.jpg (2.03 MB, 53 views)
File Type: jpg IMG_20190521_134540.jpg (2.21 MB, 58 views)
File Type: jpg IMG_20190521_134545.jpg (2.10 MB, 48 views)
File Type: jpg IMG_20190521_134552.jpg (2.20 MB, 50 views)
File Type: jpg IMG_20190521_134606.jpg (4.74 MB, 47 views)

Last edited by alientek; 05-21-2019 at 09:31 AM. Reason: fix
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  #5  
Old 05-21-2019, 06:36 PM
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Corsair Calico Jack Corsair Calico Jack is offline
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Quote:
Originally Posted by alientek View Post
So just got a replacement for my K95 platnum RGB, that had cracking keys. Same one has the same problem, this is what you get for 200 euros at corsair:

Embarrassing.

Im gonna keep posting until this is resolved in manufacturing.
Have you left a post on your ticket regarding this?
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  #6  
Old 05-22-2019, 05:34 AM
alientek alientek is offline
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Quote:
Originally Posted by Corsair Calico Jack View Post
Have you left a post on your ticket regarding this?
Sure have, on the phone the guy told me that they would send a new one. And since they couldn't get it right the first 2 times i declined.

I suggested they send me just a new set of keycaps, they guy said that was not possible. So i requested a refund, whoever designed the mold for these caps need to be fired.
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defective, keyboard, quality control

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