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Old 11-03-2019, 01:21 PM
Deckstar Deckstar is offline
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Default Corsair Virtuoso SE - Battery Draining Even in Sleep Mode

Hi there

So I have had the headset for 3 days now and this is the 2nd time now where I power up the headset and the battery is on critical, even if I switched the headset to USB mode when not using them. It seems like the battery is still draining, even in this mode. I have set the ICUE software to also go into sleep mode after 5 mins of inactivity.

Anyone else having this issue?
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Old 11-05-2019, 02:12 PM
Corsair Nick's Avatar
Corsair Nick Corsair Nick is offline
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If you haven't already performed the firmware update, follow the steps in the video below:

How long of a delay between uses are you seeing this issue occur?
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Old 11-06-2019, 11:51 AM
Deckstar Deckstar is offline
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Hi Nick

Thanks so much for the reply.

I had the latest firmware on the headset, 0.17.149, however, forced an update again.

I will monitor the battery usage closely now and report back if anything out of the ordinary.

Just a side note. The iCUE software tends to sometimes not open when clicking on it. The icon will show in the task bar but nothing will be brought to the foreground. Also checked for a new update for the software but I am running the current version 3.21.88. This has happened twice now over the last 7 days so it is intermittent.

Have a great day!
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