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Corsair Virtuoso Headset Orientation Changed After Latest iCue Update


Deckstar

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Did the new iCue software update to version 3.33.246 and now the left and right orientations has swapped around. I have to wear the headset with the R earcup on my left ear and L earcup on my right to get the audio to be correct. If I orientate the headset as it should be then all noises on my left play in the right earcup.
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  • Corsair Employee

Hey Deckstar,

 

Can you try doing a soft reset on your headset to see if it will address your issue?

 

To soft reset your headset:

1. Make sure your headset is currently unplugged.

2. Make sure your headset is powered on.

3. Hold the Mute button on the headset down for about 15 seconds.

4. Switch the headset off and then back on.

5. Test your headset and see if the issue is resolved.

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