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Old 11-20-2020, 06:56 PM
PongleTheDay PongleTheDay is offline
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Question H115i RGB Platinum pump lights not working

Hi there,

I have purchased the H115i RGB Platinum (and had a replacement) and the LED's on the pump are not working.

The fans and led's on the radiator are working and iQue and see the pump LED's and fan LED's fine.

I have watched countless videos to see if I am connecting everything correct and as far as I can tell I am have everything connected correctly.

The SATA cable I have from the PSU (Gamemax 650w) is a Y cable and there are no extensions.

Tried different USB ports on the motherboard and the USB cable from pump to motherboard has been replaced.

Any advice would be deeply appreciated.

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Old 11-21-2020, 12:16 PM
c-attack c-attack is online now
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Usually the first time you boot the pump LEDs should be going rainbow crazy. Did either pump ever light up? Regardless you can override individual settings by using the instant lighting drop down selector to apply a global color. If it can, it will light up.

The SATA cable I have from the PSU (Gamemax 650w) is a Y cable and there are no extensions.
This has me wondering. We've seen some users have difficulty because their PSU does not supply all three voltages on the SATA and/or Molex connectors. You mentioned a "Y connector". Could you elaborate a bit more? It's normal for a PSU to have multiple SATA connectors on a single PSU power cable. Y cable makes me think of a splitter and that is not so common.
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Old 11-22-2020, 02:10 PM
vladtof vladtof is offline
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Hi ,

i'm getting exactly the same problem , never seen a Led blicking on my new H115i RGB Pro pump.Maybe it is the same serial ?
I've checked the sata's ,it seems to be ok .... (plugged with 2 ssd)

any ideas ?

Thanks a lot
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gamemax, gigabyte, h115i platinum rgb, rgb not working

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