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Old 11-28-2018, 11:15 PM
arasamata arasamata is offline
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Default Void Pro RGB Wireless SE Brand New Not Charging

Hi, I just got my Void Pro RGB Wireless SE today. I plugged the headphone into my PC via the USB and the status LED remains off. I tried to plug it in multiple different ports on my PC and even on the wall charger but the LED doesn't change. Is there anything I can do? Thank you.
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Old 11-29-2018, 03:48 PM
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Corsair Mint Corsair Mint is offline
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Hi arasamata, can you try another microUSB cable to see if it's able to charge then?
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Old 11-29-2018, 11:30 PM
arasamata arasamata is offline
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Quote:
Originally Posted by Corsair Mint View Post
Hi arasamata, can you try another microUSB cable to see if it's able to charge then?
Thank you for the reply. Still no luck though
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Old 11-30-2018, 07:10 PM
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In this case, I'd recommend getting an exchange with the store or contact support about it.

http://support.corsair.com
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