k95 rgb platinum K95 Keyboard locks, I know why, but not how to fix it.

I have had frequent lockups with my K95 keyboard. I finally realized that if I were adjusting the volume control wheel and hit any other key even accidentally or moved my mouse in the slightest, the sound will either peg out or go to zero and the keyboard will stop functioning.

At this point the only way I have found to fix it is to crawl under my desk and unplug the USB for the keyboard and plug it back in, or to reboot my computer.

1. Is there any way to prevent this from happening?
   
2. Is there any easier way to get the keyboard working again?
   

Thanks,

Kirk