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Old 06-25-2019, 09:17 PM
Jacobfov Jacobfov is offline
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Post Void Pro wireless mic won't work

The microphone on my Void Pro wireless won't work. The microphone is not muted. I have tried forcing software updates in cue, and have even tried updating cue itself. Only the microphone is having problems. Any ideas on what to do?
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Old 06-26-2019, 07:47 PM
Necrodrako Necrodrako is offline
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I am having the same issue. I just got my headset today, the mic light is red, and when I have iCUE open, my headset says "Mic off"

-The mute button on the headset does nothing except reset the headset when holding for 10 seconds.
-I tried flipping the mic up and down to toggle the supposed mic toggle.
-Force flashing the firmware does nothing
-I tried updating iCUE and downgrading iCUE, neither worked
-I tried running iCUE as admin
-I tried restarting, and updating windows
-I tried the headset on a different computer with a different OS.

All nothing.

Is this possibly an issue with the headset firmware version? Is there a way for me to downgrade to test?
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