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Old 12-12-2015, 02:04 AM
Strike2223344 Strike2223344 is offline
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Default Vengeance 1500 Headset RMA rejected - eBay

I purchased a Corsair Vengeance 1500 headset last year, and recently sound has cut out in my right ear. I sent a ticket to Corsair, and they rejected the RMA request on the grounds it was bought on an auction website. In this case, eBay.

However, the seller is an authorized reseller. They have nearly 50000 feedback on eBay, plus a quite large, separate online store on a dedicated domain. The description for the item said it was covered by Corsair's warranty. The item was sold brand new in box, and the Corsair warranty guide that came with the headset does not mention anything about the warranty not covering auction websites.

Just wondering what I should do now?
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1500, corsair, rma, vengeance, warranty

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