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Old 12-05-2019, 05:41 PM
Xardas Xardas is offline
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POST ID # = 1026437
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Default Corsair One, Hardware Failure Ticket Id #2000933481

All Games crash 2-3 min into game play. Ran a 3D benchmark, crash with green Pixels. Screen will pixelate into green squares, computer hard crash.

Corsair factory reset, fresh windows install.
Uninstalling/Reinstalling Nvidia drivers had no effect.
Computer is free of dust or anything that would cause over heating.
Corsair Hardware Diagnostics all pass.
Temps Normal.
Memory tests OK

All Software issues were tested out and issue still persists. I think the PSU or Graphics card is failing. How can I pay to have this fixed, as the unit is older and outside of warranty. Thanks.

CORSAIR ONE
Part Number CS-9000007-NA Serial Number 003817085104
Z270I CORSAIR ONE (MS-7A66)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
NVIDIA GeForce GTX 1080
Mem: CM4B8G4J2400A16K2-ON
Corsair Force LE SSD 480 GB
Seagate ST2000LM015-2E8174 2 TB
Microsoft Windows 10 Home (64-bit)
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  #2  
Old 12-05-2019, 06:18 PM
Xardas Xardas is offline
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POST ID # = 1026445
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Question OEM Replacement Parts or Repair Service

The PSU, Graphics card or PCI-e riser cable has Failed. How can we pay for parts or have the Corsair One repaired, as some units are older and outside of warranty.

Thanks!

CORSAIR ONE
Part Number CS-9000007-NA Serial Number 003817085104
Z270I CORSAIR ONE (MS-7A66)
Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz
NVIDIA GeForce GTX 1080
Mem: CM4B8G4J2400A16K2-ON
Corsair Force LE SSD 480 GB
Seagate ST2000LM015-2E8174 2 TB
Microsoft Windows 10 Home (64-bit)
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  #3  
Old 12-05-2019, 06:25 PM
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Corsair Mint Corsair Mint is offline
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Join Date: Apr 2016
Posts: 861
POST ID # = 1026448
Corsair Mint Reputation: 31
Default

Hi Xardas,

I'll ask for some eyes on your ticket, thanks!
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