Helios12787 Posted June 14, 2017 Share Posted June 14, 2017 So just got my k95 Plat 2 days ago. Everything has been wonderful until today I went to copy/paste something and the left control key wouldn't work (tried ctrl+v, ctrl+c, ctrl alt delete, everything). The right control key works fine. Then out of nowhere it worked for a few minutes then back to nothing. Used a key test I found online and it recognizes it being pressed / responsive even while its not working. Really hoping I don't just have a bum control key switch but any ideas? Link to comment Share on other sites More sharing options...
Helios12787 Posted June 14, 2017 Author Share Posted June 14, 2017 (edited) Restarted my PC and it worked for a little bit, then just out of nowhere it stopped working again after about 5 minutes. Really at a loss here. EDIT: When using the cue software to create a macro (since it displays the keystrokes) the control key isn't recognized at all when pressing it. EDIT 2: Downloaded switch hitter and it doesn't recognize the control key being pressed when it is not functioning, but when it decides to work it shows as being pressed and begins working. Just seems completely random as it'll work one second and then the next it stops. EDIT 3: Seems that clearing the onboard storage enables it (don't know if permanent or temporary will report back) EDIT 4: Resetting the onboard memory does cause the left control key to work temporarily. It varies on amount of time but once it "breaks" it just randomly works here and there until the memory is reset again. Edited June 14, 2017 by Helios12787 Link to comment Share on other sites More sharing options...
Milan91 Posted July 19, 2017 Share Posted July 19, 2017 i have the same problems....keyboard 2 days old. Link to comment Share on other sites More sharing options...
Toasted Posted July 20, 2017 Share Posted July 20, 2017 Test the keyboard on another computer. Does the left control key work fine without "dropping out"? If it does, Its possible you may be running a background application that has Left Control assigned to an action. Link to comment Share on other sites More sharing options...
Comet 1626864951 Posted July 20, 2017 Share Posted July 20, 2017 Downloaded switch hitter and it doesn't recognize the control key being pressed when it is not functioning, but when it decides to work it shows as being pressed and begins working. Just seems completely random as it'll work one second and then the next it stops. You are describing the behavior when the keyswitch may have gotten dirt, dust, or grit in it; the "switch hitter" helps determine if physical contact is being made--people usually use compressed air to blow out any grime to help the keyboard switches make more consistent contact. Link to comment Share on other sites More sharing options...
reccal Posted August 15, 2017 Share Posted August 15, 2017 i have the same issues, i buy this keyboard yesterday. have clue ? Link to comment Share on other sites More sharing options...
Toasted Posted August 17, 2017 Share Posted August 17, 2017 Try the keyboard on another computer and see if it works fine. Tried reflashing the firmware? Link to comment Share on other sites More sharing options...
reccal Posted August 17, 2017 Share Posted August 17, 2017 Try the keyboard on another computer and see if it works fine. Tried reflashing the firmware? i tried on my notebook and the result is same. reflashing you mean is like force update software ? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted August 18, 2017 Corsair Employee Share Posted August 18, 2017 I would submit a support ticket and request a hard firmware reset and instructions. If this doesn't correct the issue, the Technical Support staff can assist you with an RMA if it's a hardware issue. http://support.corsair.com/ Link to comment Share on other sites More sharing options...
anupamluv Posted August 19, 2019 Share Posted August 19, 2019 I am having the same problem ... Just created a new thread here https://forum.corsair.com/forums/showthread.php?t=189668 Did anybody find a solution to this problem OR only RMA is the final solution.... ? Link to comment Share on other sites More sharing options...
Recommended Posts