The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > USB Flash Drives

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 04-24-2008, 07:26 AM
h10 h10 is offline
Registered User
 
Join Date: Apr 2008
Posts: 1
POST ID # = 344560
h10 Reputation: 10
Default Flash Memory is broke

I have a memory flash Corsair "Flash Voyager" 8GB, this memory is new.

One day my memory is broke, WindowsXP say: "Uno o más dispositivos USB conectados a este equipo han tenido un mal funcionamiento, no se reconoce el dispositivo USB" in english...:

"One or more devices USB connected to this computer have had an bad functioning, is not recognized the device USB"


Ok! My memory is broken or shutdown, because this fail is not problem of windowsXP, because the drivers are good, my USB hardware is good, and Everything else is perfect.

Then I have tried to recover my memory with several programs, for example:
http://hddguru.com/
(low level format, scan memory, recovery flash, etc...)

But the problem is that none of these programs recognizes my device, My memory only is detected by the operating system as UNKNOWN DEVICE

My friends, I have very important and highly confidential information in my device, I wanted to be able to arrange it with your help.

There is some existing possibility of recovering my memory?

Thank you very much.

I wait for your answers my friends.
Reply With Quote


  #2  
Old 04-25-2008, 05:48 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,268
POST ID # = 344794
RAM GUY Reputation: 10
Default

You can find information regarding data recovery here which may help you recover some of your data. If you are unable to recover the data with software you may need to seek out a local data recovery service center.

Once you are able to find out if the data is recoverable, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”
__________________
Support accounts and tickets can be created at https://support.corsair.com.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 12:57 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.