The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Cooling

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 03-03-2019, 11:18 PM
Scoutdog44 Scoutdog44 is offline
Registered User
Scoutdog44's PC Specs
 
Join Date: Feb 2019
Posts: 4
POST ID # = 996289
Scoutdog44 Reputation: 10
Default H115i RGB Platinum - RGBs turn off automatically

I just installed the H115i Platinum yesterday and I noticed today that the RGBs keep turning off on the pump and the radiator fans. When I go to iCue I can click on the lighting option for the H115i and they are showing turned off. I can turn them on again and a bit later they will turn off again automatically.

I updated all of the software and firmware for all devices. The fan and pump continues to work with the exception of the RGBs.

Any ideas or do I have a faulty H115i?
Reply With Quote


  #2  
Old 03-05-2019, 01:06 PM
Corsair Jam's Avatar
Corsair Jam Corsair Jam is offline
Corsair Employee
 
Join Date: Aug 2018
Posts: 215
POST ID # = 996492
Corsair Jam Reputation: 17
Default

Do they turn off at random or after certain events? What exactly is the software showing when this happens? Within the software, do the Lighting Effects disappear or are they dimmed down? If you haven't attempted already, I would try a repair of the installation. Run the installation file and you'll have an option to perform this. If the LEDs are still turning off, it's may be some sort of software conflict.
Reply With Quote


  #3  
Old 03-05-2019, 05:05 PM
Scoutdog44 Scoutdog44 is offline
Registered User
Scoutdog44's PC Specs
 
Join Date: Feb 2019
Posts: 4
POST ID # = 996523
Scoutdog44 Reputation: 10
Default

Inside iCue, the image of the pump and fans show that no lights are active. When I go to choose a lighting theme, I can then turn them on. They come on automatically but then some time later, they turn themselves off.

I will give that recommended process a try when I get home tonight and will report back.
Reply With Quote


  #4  
Old 03-06-2019, 06:59 PM
Corsair Jam's Avatar
Corsair Jam Corsair Jam is offline
Corsair Employee
 
Join Date: Aug 2018
Posts: 215
POST ID # = 996662
Corsair Jam Reputation: 17
Default

Hm, that's odd. Give that repair a shot and see how it goes.
Reply With Quote


  #5  
Old 03-11-2019, 05:20 PM
gingfreaccs gingfreaccs is offline
Registered User
gingfreaccs's PC Specs
 
Join Date: Mar 2019
Posts: 10
POST ID # = 997289
gingfreaccs Reputation: 10
Default

http://forum.corsair.com/v3/showthread.php?t=168801

This fixed it for me :) Come on Corsair Jam I seem to have solved this issue after 1 year of everyone here trying xD. Will accept compensation :D
Reply With Quote


  #6  
Old 03-11-2019, 06:23 PM
DevBiker's Avatar
DevBiker DevBiker is offline
CORSAIR Beta Team
DevBiker's PC Specs
 
Join Date: Feb 2017
Location: Republic of Texas
Posts: 7,379
POST ID # = 997296
DevBiker Reputation: 88
Default

Quote:
Originally Posted by gingfreaccs View Post
http://forum.corsair.com/v3/showthread.php?t=168801

This fixed it for me :) Come on Corsair Jam I seem to have solved this issue after 1 year of everyone here trying xD. Will accept compensation :D
That article doesn't apply to the Platinum coolers. They don't get any power from the fan header. There's isn't even a wire for the 12V power..
__________________
Please click "Edit System Specs" and fill out your system info.

This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

Reply With Quote


  #7  
Old 03-12-2019, 12:03 PM
Corsair Jam's Avatar
Corsair Jam Corsair Jam is offline
Corsair Employee
 
Join Date: Aug 2018
Posts: 215
POST ID # = 997382
Corsair Jam Reputation: 17
Default

As DevBiker mention, that post doesn't apply to Platinum coolers. I believe it to be a software issue, then a physical hardware one. Let us know if the issue comes back.
Reply With Quote


Reply

Tags
h115i, rgb off

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 01:30 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.