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Old 05-09-2015, 11:23 AM
Zoom Zoom is offline
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Default Obsidian 450D front panel broke

I built a system for my dad and he broke the front panel attachment clips while moving it into the next room. Also one of the locking jaws on the case no longer clicks and locks into place. I've looked in the Corsair store for a replacement but there is no picture so I'm unclear if it is the right one. Also I need a locking jaw for the front of the case which I don't see for sale. If the jaws are prone to break then I would like to buy a few of them.
I chose this case for my dad and really like it other than the fragility of this front panel.
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Old 05-11-2015, 11:11 AM
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Corsair Dustin Corsair Dustin is offline
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Get in touch with customer service and see what they can do to help you out.
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Product Manager for Cooling

Please do not send private messages requesting tech support or trouble shooting. You can create a thread and let the solution to your issue be visible to everyone, or alternatively, work directly with tech support by contacting them here.
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Old 03-24-2016, 09:59 PM
michaelryan02 michaelryan02 is offline
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@Zoom. Did customer service help you out? I just got a new 450D in the mail from Amazon. Seems ok but I have a bent drive cage and also the front panel that clicks in does not do so securely, so that it is loose.

I haven't installed my cpu components yet, but worry it will rattle with fan vibrations etc. The latch on the right clicks nice and securely, the latch on the left is loose and therefore the front panel is loose when I click it in.

I'm hoping maybe Corsair can send me a part to fix it with so I don't have to return this whole thing via mail.
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Old 03-25-2016, 12:17 AM
Toasted Toasted is offline
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Request an RMA, explain your situation and upload a picture of your invoice as proof of purchase. Corsair may be able to send you the required replacement parts rather than you sending the whole case back to Amazon or Corsair.
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