The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions


Thread Tools Search this Thread Rate Thread Display Modes
Old 06-17-2019, 12:19 PM
basdin22 basdin22 is offline
Registered User
Join Date: Jun 2019
Posts: 3
POST ID # = 1008302
basdin22 Reputation: 10
Default RMA - No update

Created a ticket June 2 and my RMA was approved June 6. My RAMs were picked up by DHL June 10 and my product arrived in Taiwan June 11. Until now, I haven't received any confirmation that my product arrived to Corsair office in Taiwan. I keep leaving a comment in my ticket but no one is updating me. Also tried calling call-in support several times but no ones picking up, wait time is absurd and I cannot wait more than 20mins as calling international number is quite expensive base from where I live.

Would appreciate if someone from the support team can look into my ticket and provide me an update regarding the status of my RMA.

Historical Ticket ID: 902668
Historical Status: Open
Historical Date Last Responded: 06/11/2019 10:40 AM
Reply With Quote
Old 06-17-2019, 08:06 PM
Corsair Wootaru's Avatar
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
Join Date: Aug 2018
Posts: 1
POST ID # = 1008360
Corsair Wootaru Reputation: 17

An agent is currently working on your ticket, please allow another day or two for a resolution to your replacement.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -4. The time now is 01:57 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.