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  #1  
Old 06-17-2019, 12:19 PM
basdin22 basdin22 is offline
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POST ID # = 1008302
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Default RMA - No update

Created a ticket June 2 and my RMA was approved June 6. My RAMs were picked up by DHL June 10 and my product arrived in Taiwan June 11. Until now, I haven't received any confirmation that my product arrived to Corsair office in Taiwan. I keep leaving a comment in my ticket but no one is updating me. Also tried calling call-in support several times but no ones picking up, wait time is absurd and I cannot wait more than 20mins as calling international number is quite expensive base from where I live.

Would appreciate if someone from the support team can look into my ticket and provide me an update regarding the status of my RMA.

Historical Ticket ID: 902668
Historical Status: Open
Historical Date Last Responded: 06/11/2019 10:40 AM
RMA#1526238
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  #2  
Old 06-17-2019, 08:06 PM
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Corsair Wootaru Corsair Wootaru is offline
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POST ID # = 1008360
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Default

An agent is currently working on your ticket, please allow another day or two for a resolution to your replacement.
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