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Old 04-01-2019, 06:25 PM
Deejay877 Deejay877 is offline
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Default Corsair One doesn’t detect SSD in bios

I’ve had the Corsair One for nearly 3 weeks and it worked flawlessly. However, today I left the pc on whilst I went to work for 4 hours so it could install some games, and when I returned the pc was in bios mode. Every time I tried to reboot my pc it would return to the bios. After looking in the bios, it only shows my hdd, and so my guess is that my pc can’t find the SSD. Windows 10 is installed on that and so it doesn’t boot.

Edit: I’ve found a storage device in M2_1, which I assume is the SSD. But the problem still remains. When I turn on the computer it goes straight to bios, and when I close the bios and reboot the computer it goes straight back into bios.

Last edited by Deejay877; 04-01-2019 at 07:36 PM.
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Old 04-01-2019, 07:37 PM
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Corsair CJ Corsair CJ is offline
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Try the following:
Completely unplug your CORSAIR ONE then press and hold the CMOS reset button on the back of the system for about 5-10 seconds.
Plug everything back in and power the CORSAIR ONE back on.

If this fails, please contact our support team at https://support.corsair.com/
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Old 04-01-2019, 08:42 PM
Deejay877 Deejay877 is offline
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Didn’t work, thank’s anyway
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  #4  
Old 04-02-2019, 03:40 PM
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Corsair StormShadow Corsair StormShadow is offline
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Quote:
Originally Posted by Deejay877 View Post
Didn’t work, thank’s anyway
Can I get the exact model of your CORSAIR ONE?

If you already have a ticket created, please PM me the ticket number.
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Old 04-02-2019, 08:47 PM
Deejay877 Deejay877 is offline
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Item Model Number is: CS-9000017-NA, if that’s what you’re looking for.

Last edited by Deejay877; 04-02-2019 at 08:50 PM.
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  #6  
Old 04-03-2019, 02:16 PM
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Corsair Mint Corsair Mint is offline
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If you can, created a ticket at our support site and PM either me or StormShadow your ticket number.

http://support.corsair.com
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