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  #1  
Old 03-27-2016, 11:27 AM
BahamutxD BahamutxD is offline
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Default VOID Wireless volume mixer going down.

When using my VOID Wireless I noticed that some apps have way too low volume, I check the Windows Volume Mixer and their volume is way lower than what they should.

I usually have my void at 12-18% volume and want to keep the rest of programs in the same level but for some reason I don't know when or how, some programs (or most of them) keeps lowering their volume and have to up them again in the Volume Mixer.
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  #2  
Old 03-30-2016, 07:32 AM
Toasted Toasted is offline
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Have you tried disabling the 'lower all sounds by XX%" in Windows?

You can find this in the sound window under the communications tab.
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Old 03-30-2016, 09:30 AM
BahamutxD BahamutxD is offline
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Quote:
Originally Posted by Toasted View Post
Have you tried disabling the 'lower all sounds by XX%" in Windows?

You can find this in the sound window under the communications tab.
Forgot to mention that. It is disabled.

Yesterday night I manually set all my volumes to 20%, today I woke up to see this. The more time, the more programs that change their volume and I haven't found any pattern on how why or when this is happening.

Sometimes I use my speakers and they work just fine, have them all at 100% because I can control the volume from the speaker itself. With Corsair Void I need to lower volume to 10-20% because they are way too loud.


Last edited by BahamutxD; 03-30-2016 at 09:33 AM.
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  #4  
Old 03-31-2016, 04:03 AM
Toasted Toasted is offline
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That's weird. Are you running any applications that are known to lower the volume of other applications?

Have you tried turning off exclusive mode as well? This can be found in the advanced tab under the headset properties from Sound.
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  #5  
Old 04-03-2016, 02:57 PM
t0dddy t0dddy is offline
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i have noticed that the mixer changes levels with the sound notifications.. sometimes especially after the headset locks up when out or range.. the mixers are all changed i have to keep turning them back up.. the headset itself is amazing & the CUE not so much, once they fix these issues, it will be a solid headset but untill then i am anoyyed with it :(
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  #6  
Old 04-03-2016, 03:35 PM
BahamutxD BahamutxD is offline
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Been trying things this last days and can't get to anything too specific... Like the poster above said, when out of range usually procs this behaviour. I also noticed this SOMETIMES happen when messing with the program sound levels (ingame if it's a game, or the volume bar if a media player...)

I haven't noticed this behaviour with CUE uninstalled either.
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Old 04-04-2016, 07:12 AM
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I don't think this is a known bug yet.

Corsair will have to investigate it further to determine what the cause is if CUE causing the volume mixer to change.
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  #8  
Old 04-04-2016, 12:53 PM
Corsair Chris Corsair Chris is offline
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Which VOID and version of CUE are you using?
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  #9  
Old 04-04-2016, 01:04 PM
Corsair Chris Corsair Chris is offline
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Also, if you line up all the volumes to the same value does this behavior still happen?
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  #10  
Old 04-04-2016, 06:44 PM
BahamutxD BahamutxD is offline
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Quote:
Originally Posted by Corsair Chris View Post
Also, if you line up all the volumes to the same value does this behavior still happen?
Yes. Infact I try to keep all the programs lined (not maxed!) and then change their volumes ingame/inside the program itself.

Before coming here to write this repply, I opened youtube and noticed it too low, chrome was at 2% or something like that.

Quote:
Originally Posted by Corsair Chris View Post
Which VOID and version of CUE are you using?
Latest CUE version/FW. This been happening for a while now (1-2months?), not sure about FW but it was happening with CUE 1.15.36.

VOID Wireless.

Last edited by BahamutxD; 04-04-2016 at 07:04 PM.
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  #11  
Old 04-07-2016, 04:09 PM
BahamutxD BahamutxD is offline
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It seems to only happen to some programs. In my case it's usually AIMP (music player) Guild Wars 2 and rarely to Chrome.
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  #12  
Old 04-13-2016, 03:29 PM
BahamutxD BahamutxD is offline
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This is what the volume mixer looks like after 1 week of not touching it at all. Since my last post on 7 April I left all programs to 100%.

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  #13  
Old 10-09-2016, 12:11 AM
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I've been experiencing this too, both on old 1.16.42 and 2.4.66. On Windows 7 and 10.

It seems to occur when there's another program that also sets volumes. Specifically, for me, it seems to be mostly when I have Mumble running at the same time - when has the option to "attenuate other applications while users talk". I also have the voice prompts enabled in CUE, which does similar adjustments.

So, at a guess, this is when the two clash and try adjusting volumes at the same time, then failing to restore properly.

Since this sounds rather hard to diagnose and properly fix, perhaps an easy workaround would be to add an option that prevents CUE from adjusting other applications' volumes? If it's buggy, or causes other programs to be buggy, I'd rather not have it. I don't really care if a CUE voice prompt is difficult to hear, while it's far more important that I'm able to hear the people I'm talking to on Mumble.

I'll have to find time to test more and see if I can consistently trigger it sometime.
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  #14  
Old 05-19-2019, 11:18 AM
Zeinzu Zeinzu is offline
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Disable allow applications exclusive control over device to stop Windows from altering the Sound Mixer.
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