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Old 05-07-2018, 09:38 PM
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Shado the Wolf Shado the Wolf is offline
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Default Dark Core issues when wireless

So in the week or so since starting using the Dark Core I've encountered a couple problems. (all of this over 2.4GHz, bluetooth has 0 CUE functionality)

First, the mouse doesn't connect properly when its waking from sleep and loses my remapping and lighting profiles

Second, when going over wireless for the last couple days, the back and forward buttons no longer work, which in my experience with corsair mice is a CUE issue. However when connected over USB, it connects properly with all profiles and keys working.

I am using the latest version of CUE2
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  #2  
Old 05-08-2018, 02:51 PM
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Corsair Mint Corsair Mint is offline
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Hi Shado the Wolf, can you see which version of firmware you're running for the mouse? You can check under Global Settings.

Also, you could give iCUE a try, it's in early access at the moment, it's the next major version of CUE:
https://www.corsair.com/us/en/icue
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Old 05-27-2018, 08:49 AM
mce076 mce076 is offline
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the experience is not better with iCUE v3.2.87 .. i still have issues with the mouse losing its profiles when waking from sleep and sometimes requiring the usb cable to be plugged back into hopefully trigger the profile to activate.. i hope that iCUE is updated beyond this version on its next release, i'm sick of beta testing an alpha product at best
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Old 05-27-2018, 10:00 AM
Syberon Syberon is offline
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Quote:
Originally Posted by mce076 View Post
the experience is not better with iCUE v3.2.87 .. i still have issues with the mouse losing its profiles when waking from sleep and sometimes requiring the usb cable to be plugged back into hopefully trigger the profile to activate.. i hope that iCUE is updated beyond this version on its next release, i'm sick of beta testing an alpha product at best
You mouse loses hardware profiles? I have the same issue - sometime some hardware profiles stops to activate and in the CUE they are marked with a "minus" sign as if there are some changes that not stored in onboard memory. Resolves by connecting and disconnecting the cable.

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Old 05-28-2018, 07:54 AM
mce076 mce076 is offline
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Quote:
Originally Posted by Syberon View Post
You mouse loses hardware profiles? I have the same issue - sometime some hardware profiles stops to activate and in the CUE they are marked with a "minus" sign as if there are some changes that not stored in onboard memory. Resolves by connecting and disconnecting the cable.

i have not noticed the minus symbol be the rest sounds right (regarding usb cable to trigger it to resolve)
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Old 05-28-2018, 08:41 AM
Syberon Syberon is offline
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Originally Posted by mce076 View Post
i have not noticed the minus symbol be the rest sounds right (regarding usb cable to trigger it to resolve)
Reconnecting cable not always resolves this problem. I now made a software profiles and use it to not to deal with this problem.
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