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  #1  
Old 10-02-2018, 02:23 PM
XileTommy XileTommy is offline
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Default Corsair Dark Core RGB SE

I just bought the aforementioned mouse and I've noticed a rattle with the left click out of the box. I can very much feel/hear it when rest my finger on it and wiggle it left and right. Is this normal? The right click has almost no play. I also went to my local Best Buy (where I bought it) and tried to find one on display to test but no dice.
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  #2  
Old 10-02-2018, 03:06 PM
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Corsair Nick Corsair Nick is offline
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That is not normal for the rattle. I'd recommend getting the unit replaced either through the retailer, or direct through us.

https://support.corsair.com/
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  #3  
Old 10-02-2018, 04:26 PM
XileTommy XileTommy is offline
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Appreciate the quick reply, will do!
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  #4  
Old 10-02-2018, 08:33 PM
XileTommy XileTommy is offline
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So my replacement has the same rattle as the original. Either I'm very unlucky or it's actually as manufactured.
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  #5  
Old 10-03-2018, 03:17 AM
StrangeGeek StrangeGeek is online now
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Quote:
Originally Posted by XileTommy View Post
So my replacement has the same rattle as the original. Either I'm very unlucky or it's actually as manufactured.
Mine also has the rattle issue with the LMB. Unfortunately for me, the button seams to not have enough lubricant on it which causes it to have a noticeable 'plastic rubbing against each other' sound while in use.

Just want to know, is it possible that yours also has this defect? As this might be associated with the loose button.

Kind of sounds like this:
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  #6  
Old 10-03-2018, 09:53 AM
Apophis3 Apophis3 is offline
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I think there's a bad batch at the store you got it from, and yes, you're unlucky. Time for another replacement. And test it at the store.
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  #7  
Old 10-03-2018, 10:00 AM
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Alight, time to go through Corsair's support then.
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Old 10-03-2018, 10:17 AM
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Quote:
Originally Posted by StrangeGeek View Post
Mine also has the rattle issue with the LMB. Unfortunately for me, the button seams to not have enough lubricant on it which causes it to have a noticeable 'plastic rubbing against each other' sound while in use.

Just want to know, is it possible that yours also has this defect? As this might be associated with the loose button.

Kind of sounds like this:
https://www.youtube.com/watch?v=Ur0sqJ9Hb4A
I don't believe there's a squeak. It's just that the button has horizontal play which is why I can hear/feel it when I wiggle my finger side-to-side on it.

It sounds like this:
https://vocaroo.com/i/s0te35330rrV
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  #9  
Old 10-03-2018, 10:20 AM
XileTommy XileTommy is offline
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Quote:
Originally Posted by Apophis3 View Post
I think there's a bad batch at the store you got it from, and yes, you're unlucky. Time for another replacement. And test it at the store.
I had to go to a different Best Buy as well to get the replacement unit. That is seriously unfortunate.
They also didn't have a display unit there either.
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  #10  
Old 10-03-2018, 01:31 PM
Apophis3 Apophis3 is offline
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Just so you know, my mouse doesn't have any play in the 2 mouse buttons. They click when pressed, and that's it. So any wiggle you are experiencing is not normal.
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  #11  
Old 10-03-2018, 11:27 PM
XileTommy XileTommy is offline
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Quote:
Originally Posted by Apophis3 View Post
Just so you know, my mouse doesn't have any play in the 2 mouse buttons. They click when pressed, and that's it. So any wiggle you are experiencing is not normal.
Yeah, I sent in a ticket on it. Hoping for the best!
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  #12  
Old 10-04-2018, 04:47 AM
StrangeGeek StrangeGeek is online now
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Quote:
Originally Posted by XileTommy View Post
I don't believe there's a squeak. It's just that the button has horizontal play which is why I can hear/feel it when I wiggle my finger side-to-side on it.

It sounds like this:
https://vocaroo.com/i/s0te35330rrV
Sounds the same over here.
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  #13  
Old 10-04-2018, 09:33 PM
Syberon Syberon is offline
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Quote:
Originally Posted by XileTommy View Post
I don't believe there's a squeak. It's just that the button has horizontal play which is why I can hear/feel it when I wiggle my finger side-to-side on it.
I had the same issue with left button horizontal play on my Dark Core before i returned it to store. Before returning i wanted to exchange it with the same model but after testing of 4 same new mouses i found that all of them has this issue and decided to just return this mouse.
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  #14  
Old 10-05-2018, 12:53 PM
Apophis3 Apophis3 is offline
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Sounds like a failed batch with their component supplier.
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