UK - Problem with order from Corsair Store

Hi,

I placed an order on the Corsair Store as a guest user on the 6th June for the K70 LUX RGB Keyboard Cherry MX RGB Brown, part number CH-9101012-UK.

I received the order number after placing it and was advised I would receive a confirmation email, but I haven't received that yet.

I registered for an account on the Corsair website, hoping my order would appear as I used the same email address to register, but that wasn't the case.

I have since also logged a support ticket on 7th June to clarify what is happening with my order but its been a couple of days and there have been no updates.

Can anyone from Corsair please advise what the current status of my order is? Any help would be greatly appreciated.

Many thanks.