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MM800 Not Detected in iCue on macOS


evrowe

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Hello! I've been using iCue for macOS since it came out and my keyboard (K65 RGB) and mouse (Glaive RGB) both work perfectly with it. However, my MM800 RGB POLARIS is not detected by the software at all. It is running the latest firmware version (v1.02.50)

 

All of my hardware works as expected when connected to my gaming PC, but I switch the devices over to my Macbook Pro during the work day.

 

macOS itself does detect the MM800, it just seems that iCue isn't picking it up for some reason.

 

iCue for macOS is currently at version 3.24.54, and the macOS version is 10.15.1

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