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Old 07-01-2019, 10:55 PM
keluartjalur keluartjalur is offline
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Important Harpoon Wireless RGB | my harpoon not detected

i just bough my corsair harpoon wireless for like 2 month ago when this mice release, there is no problem with my mice till 2 days ago, my mice accidentally not detected on my laptop even via wire, bluetooth and 2.4 dongle, my mice still on when i connect a cables, still on when i switch to dongle or bluetooth mode but not detected, i try on another pc/ laptop but nothing happen, i assume my mice firmware was stuck, i wanna hard reset this mice but i didn't know ho to do it,

does anyone got this problem ? please help me to solve it.
PS: i let my mice on for 2 days till battery runs out hoping mice reset itself when its empty lol
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Old 07-03-2019, 12:55 PM
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Corsair Hotpot Corsair Hotpot is offline
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Please make a support ticket for the issue. Unfortunately the Harpoon Wireless does not have a way to do a hard reset.
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Old 10-30-2019, 12:59 AM
Thebluemoon Thebluemoon is offline
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same exact problem. A month and a half after buying too. I didn't find an answer yet
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Old 11-01-2019, 01:46 PM
Douniz Douniz is offline
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similar issue here too, harpoon dongle not detected anymore (same for K57)
still working with the usb cable though
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hard reset, harpoon, harpoon wireless, mice, stuck

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